Оr the period from January 01 to November 30, 2025 (11 months of 2025), 760,709 public services were provided by the state revenue authorities of the Karaganda region, of which the largest part of 756,880 services or 99.5% were provided through electronic appeals submitted through the electronic government portal and the departmental portal, 3411 services or 0.5% were provided through appeals On paper, 418 services were provided on an alternative basis through the Government for Citizens State Corporation. 3146 explanatory events were held to improve the quality of public services in the form of seminars, round tables, briefings, conferences, publications and media announcements. 169,325 people were involved in explanatory measures to improve the quality of public services.