Отчет деятельности ГУ «Аппарат акима Акмырзинского сельского округа» Ерейментауского района по вопросам оказания государственных услуг в 2023 году

Приложение 2

к приказу Министра экономики и

бюджетного планирования

Республики Казахстан

от 25 июня 2013 года № 193

 

 

Отчет деятельности ГУ «Аппарат акима Акмырзинского сельского округа» Ерейментауского района по вопросам оказания государственных  услуг в 2023 году

 

1. Общие положения.

1)    Сведения об услугодателе.

ГУ «Аппарат акима Акмырзинского сельского округа» Ерейментауского района Акмолинской области, Ерейментауский район Акмолинская область, село Акмырза , ул. Жастар 20. Тел .8716-33-32-3-54               

2)    Информация о государственных услуг:

- Количество оказанных в 2023 году государственных услуг – 7 видов;

- «Приобретение прав на земельные участки, которые находятся в государственной собственности, не требующие проведения торгов (конкурсов, аукционов)» ( первый этап)- 6 услуг;                                                                                                                                                                                            необоснованных отказов – 0;

-«Приобретение прав на земельные участки, которые находятся в государственной собственности, не требующие проведения торгов (конкурсов, аукционов)» (второй этап) –  4услуг;                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  

- «Выдача решения на изменение целевого назначения земельного участка» - 0

- "Предоставление земельного участка для строительства объекта в черте населенного пункта" –   ( первый этап) 

   - "Предоставление земельного участка для строительства объекта в черте населенного пункта" –   ( второй этап)                                                                                                                                                                                        

-«Продажа  земельного участка  в частную собственность единовременно либо в рассрочку»-0

-«Постановка на очередь на получение земельного участка» - 0 ;

-  Услуги, предоставленные через уголок самообслуживания – 42;

- Все услуги оказаны на бесплатной основе, платных услуг нет;

- через портал электронного правительства  оказаны -52 услуг, через Государственную корпорацию – 0 услуг; в бумажной форме 0  услуг,

2. Работа с услугополучателями.

1)    Источниками информации о порядке оказания государственных услуг являются информационные стенды в акимате села.

2) Проводились разъяснительные работы с населением.

3. Деятельность по совершенствованию процессов оказания государственных услуг:

1)  Автоматизация процессов оказания государственных услуг в 2023 году  проводилась.

2)  В 2023 году сотрудники аппарата акима села принимали участие   

     в районных семинар - совещаниях.

3)  Нормативно - правовое совершенствование процессов оказания 

     государственных услуг не было.

4. Контроль за качеством оказания государственных услуг.

     1)  Информация прилагается.

     2)  Результаты внутреннего контроля за качеством оказания государственных  

          услуг: оказано услуг в бумажной форме 0, в том числе через ПЭП –52

Количество лиц получивших услуги -52 в том числе через ПЭП - 52,  в бумажной форме -  0.

Сроки оказания государственных услуг не нарушались.

     3)  В 2023  году уполномоченным органом  проверка  по оценке и контролю за качеством  оказания государственных услуг проверка не проводилась

     4)  Общественный мониторинг  качества оказания  государственных  услуг в 2023 году не проводился. 

Перспективы дальнейшей эффективности и повышения удовлетворенности услугополучателей качеством оказания государственных услуг.        

В целях повышения уровня удовлетворенности услугополучателей качеством  оказания государственных услуг аппаратом акима сельского округа ведется следующая работа:

-    недопущение  нарушений сроков оказания государственных услуг;

-    своевременное информирование населения о порядке оказания государственных услуг посредством  СМИ и информационных стендов.

-   повышение квалификации работников в сфере оказания государственных услуг.

 

 

Аким Акмырзинского сельского округа                                               К.Дюсенов