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Committee on consumer protection of the Ministry of trade and integration of the Republic of Kazakhstan

By decree of the President of the Republic of Kazakhstan No. 17 of June 17, 2019, the Ministry of trade and integration of the Republic of Kazakhstan has been assigned the functions and powers to protect consumer rights. In order to implement this decree, the government of the Republic of Kazakhstan established the Committee for consumer protection by Resolution No. 497 of July 10, 2019.

The main mission of the Committee is to form a coherent and effective policy in the field of consumer protection(Regulations on the Committee and its territorial divisions, approved by the order of the acting Minister of trade and integration of the Republic of Kazakhstan dated July 25, 2019 No. 7).

The Committee has two main tasks:

1) implementation of intersectoral coordination of the activities of state bodies to ensure the implementation of state policy in the field of consumer protection;

2) ensuring the implementation of state policy in the field of consumer protection.

The Committee has 17 territorial departments in the regions, with a staff of 50 units (12 units – the Central office, 38 units – territorial departments).

Address 8 Mangilik El Avenue, office building "House of ministries", 2 entrance, Republic of Kazakhstan, Astana city
Office +7 (7172) 75-06-88
Hotline number for consumer consultation +7 (7172) 74-98-32, 74-98-36, 75-06-49  +7 707 476 5888, +7 778 795 6329,
Media

External press: Madina Akhmetova

 

 

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Пресс центр
International Forum «Anticounterfeit-2022» was held in BishkekInternational Forum «Anticounterfeit-2022» was held in Bishkek
Over the past 5 days, more than 7 million tenge has been returned to consumers.Over the past 5 days, more than 7 million tenge has been returned to consumers.
RESOLVING CONFLICT SITUATIONS THROUGH A CLAIMRESOLVING CONFLICT SITUATIONS THROUGH A CLAIM
AFTER THE CLAIM WAS ISSUED BY THE DCCP OF ZHAMBYL REGION, THE SERVICE CENTER FULFILLED ITS OBLIGATIONSAFTER THE CLAIM WAS ISSUED BY THE DCCP OF ZHAMBYL REGION, THE SERVICE CENTER FULFILLED ITS OBLIGATIONS
NON-COMPLIANCE WITH THE LEGISLATION OF THE REPUBLIC OF KAZAKHSTAN RESULTED IN A FINE OF 200 MCI FOR THE ENTREPRENEURNON-COMPLIANCE WITH THE LEGISLATION OF THE REPUBLIC OF KAZAKHSTAN RESULTED IN A FINE OF 200 MCI FOR THE ENTREPRENEUR
Направления
Informing and advising consumers
Appeal to the court on consumer protection issues
Consideration of consumer complaints
Intersectoral coordination of the Consumer Protection Committee
Social and analytical research
NPA development
Interaction with NGOs
Полезные ссылки
Public procurement
Документы
Об утверждении Правил осуществления государственных закупок
2015-12-11
Образец заявления для подачи иска в суд на авиакомпанию Bek Air
2020-02-10
Новеллы по защите прав потребителей
2020-01-10
Вакансии
Head of the consumer protection Department of the consumer protection Committee of the Ministry of trade and integration of the Republic of Kazakhstan for the Karaganda region
2020-10-19
Head of the consumer protection Department of the consumer protection Committee of the Ministry of trade and integration of the Republic of Kazakhstan
2020-10-12
Chief Expert of the Department for the Formation of State Policy of the Committee for Consumer Protection of the Ministry of Trade and Integration of the Republic of Kazakhstan (for the period of maternity leave of the main employee until 15.01.2024)
2021-02-01
Chief Expert of the Strategy Department of the Strategy Department of the Ministry of Trade and Integration of the Republic of Kazakhstan
2021-02-01
Календарь событий
2020-10-01
Conference on the protection of consumer rights.
2020-10-06
Consumer protection Committee defends consumer rights in court for the third time
2020-10-15
The Board of appeal left unchanged the court's decision on the claim of CСP to JSC «Bek Air»
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