Dear citizens! Electronic appeal to the state bodies of the Republic of Kazakhstan can be made through the "e-government Portal" in the section "Citizens and government" Using this service, you can write and send a request to a government Agency from the list. At the same time, you get a guarantee of delivery of the request, track the status of the request, and get a response to the request. You can also ask your question personally to the district akim via the Internet (blog of the district akim) and get an answer within 30 calendar days. Normative legal acts regulating the procedure for receiving citizens and considering their appeals to the state body Rules for admission of citizens to the Central and local Executive bodies of the Republic of Kazakhstan Law of the Republic of Kazakhstan "on the procedure for consideration of appeals of individuals and legal entities" Government decree " on organization of reception of individuals and representatives of legal entities in Central and local Executive bodies