Analytical report on the provision of public services the office of the mayor of Alakol district for the first 12 months of 2019

In accordance with paragraph 12 of article 11 of the Law of the Republic of Kazakhstan "On civil service" and decree of the akim of Alakol district from 20 December 2018 No. 63 - p "On the action Plan for monitoring the quality of public services by local Executive bodies to 2018", approved by order of Minister for civil service Affairs of the Republic of Kazakhstan from December 8, 2016 No. 78, in the public institutions of the city and rural districts, providing

During the 1st quarter, 4 control measures were carried out, no violations were detected.

Department of Economics and budget planning"
"District Department of land relations"
"Housing and communal services Department of housing inspection and"
Department of passenger transport and highways"

During the 2nd quarter, 5 control measures were carried out, and 2 violations were detected during the audit:

"District Department of education".
"Office of the mayor of beskolsky rural district""
Office of the mayor of Kabanbay rural district"
"District Department of agriculture".
State institution "district Department of employment and social programs" 1) state institution "district Department of education".

Incorrect acceptance of documents in the form provided for by the standards - 2 facts:

- For receiving the state service "establishment of guardianship or guardianship over an orphan child (orphaned children) and a child (children) left without parental care", the state service is provided in the absence of information about the income of the service recipient and (or) the spouse (s), if married. In addition, (upon reaching the age of ten) children (born in 2002) are provided with services without receiving feedback. In addition, at the request of R. Aleshova from 05.02.2019, without receiving the opinion of the child (born in 2004), the service was provided. In the appointment of guardianship a statement of G. V. Kornilovoj according to the standard is not filled.

During the 3rd quarter, 9 control measures were carried out, no violations were detected.

State institution "Apparatus of akim of usharalsky city district""
Veterinary Department of Alakol district"
GU " Apparatus of the akim of Terektinsky rural district"
Si "akim's rural district kolbaskowo"
Si" Department of architecture and urban planning"
GU " Apparatus of akim of ushbulak rural district"
State institution " Department of physical culture and sports"
KSU " Usharal city Kazakh gymnasium»
Secondary school No. 1 Usharal

During the 4th quarter, 7 control measures were carried out, no violations were detected.

Secondary school No. 2 Usharal
"School for them. Abaya"
"M. Mynbayev secondary school
"Talapkerskaya SSH"
Bulaktinskaya SSH
Beskolskaya rural school of Economics
"Sugar factory SS"

All recommendations for correcting violations have been met. The work on improving the performance indicators for evaluating public services in the area of "quality of public services" is carried out on an ongoing basis and is monitored daily.

Дата публикации
10 марта 2020