Heading 5 questions.

UAPF answers pressing questions.

I apply for a job, they told me that for employment I need a certificate of an account with the UAPF. Now, during a pandemic, I don't want to go to offices again, so please answer, can I get help online?




To obtain a certificate of the existence of an individual retirement account (IAS), you just need to go to the official website of UAPF JSC enpf.kz, and you will receive the necessary certificate in just five minutes. After you have entered the site, you need to go to your Personal Account using an electronic digital signature or a registered username and password. Then you go to the section "Get a certificate of the availability of an IPS / application for opening an IPS / a new version of the pension provision agreement", then in the section "Get a certificate of the availability of accounts" download a ready-made certificate of the availability of an IPS.

The QR code in the upper corner of the Help contains a web link to the electronic version of the document, certified by the electronic digital signature of an authorized person of the UAPF. Please note that this web link is available within 1 (one) month from the date of issue of this document.




I, like many others, are a smartphone user and it is more convenient for me to track the state of my retirement account through it. How to register in the UAPF mobile application?



The ENPF mobile application is a proprietary development of the Fund, with the help of which you can not only get an extract from an individual retirement account, but also view current indicators on pension assets, contract details, news, addresses and contacts of all branches and service centers. There is also a projected pension calculator for you, with which you can calculate your future pension, an online bot that will answer the most frequently asked questions, for socially vulnerable segments of the population there is an opportunity to send an appeal and much more.

The ENPF mobile application can be downloaded to your phone for free in Google Play or the AppStore. To register in the mobile application, you can use a one-time password that will be sent to your mobile phone via SMS.

To access your page in the application, there are also two authorization methods: enter the IIN and password, or use an electronic digital signature, the user can also use the subsequent login via Touch ID for Android and IOS and Face ID for IOS, if available on a mobile device.

The use of IIN as a login presupposes the obligatory choice of Internet information as a way to obtain information about pension savings. To do this, you need to visit the UAPF office once with an identity document, sign an additional agreement and register on the enpf.kz website.

Also, the ENPF mobile app has Push notifications. In order to use this function, you need to go to the application and enable the “enable / disable push notifications” function in the settings. Now that you have done all this, short pop-up messages will periodically appear on your smartphone screen, which will promptly remind you of the receipt of mandatory and mandatory professional pension contributions.


My father does not work officially, sells vegetables from the garden, but does not have an individual entrepreneur. Friends suggested that in order to receive a basic pension in the future and to be assigned to a polyclinic, he needs to pay a CAP. How to do it?



One of the advantages of paying a single aggregate payment (CAP) for our citizens is a significant financial addition to the minimum state guaranteed social assistance in the form of benefits, medical services and participation in the pension system.

The payment replaces 4 obligatory payments at one time:

- individual income tax;

- compulsory pension contribution to the UAPF;

- compulsory social contributions to the State Social Insurance Fund (SFS);

- social contribution to the Social Health Insurance Fund (FSMS).

The CAP is payable in total through second-tier banks or organizations performing certain types of banking operations (for example, through Kazpost JSC). The payment should be transferred to the bank account of the State Corporation "Government for Citizens". Further, the State Corporation distributes the payment in the form of an individual income tax (IIT) and social payments, then transfers the IIT to the regional budget, and social payments to the UAPF, the State Social Insurance Fund and the FSMS.

Tax reporting is not provided by CAP payers. Registration (notification) of the commencement of activities and an application for suspension (termination) of activities are not required. An individual is recognized as a payer of the CAP from the day on which its payment is made. Termination of payment means that the natural person is no longer a UCP payer.

Дата публикации
20 октября 2020