The popularity of receiving online services among consumers is gaining momentum. Agree, this is very convenient and especially relevant in connection with the quarantine measures taken by the government to combat coronavirus.
The UAPF has implemented and has been providing services to depositors (recipients) in electronic format for many years, that is, without the need to visit offices.
It is worth noting that back in 2018, the service “Issuing information on the state of pension savings (including investment income) of the contributor (recipient) of the Unified Accumulative Pension Fund (UAPF)” was included in the top five according to the results of public monitoring of public services conducted by the SANJ research company ”By order of the Agency of the Republic of Kazakhstan for Civil Service Affairs and Anti-Corruption. The same study praised the EPNF website, its user-friendly interface, quick navigation and the availability of information in Kazakh and Russian.
Today, more than 80% of all transactions are carried out in the online fund. For example, by registering in your personal account, you can receive extracts from the IPS and control your savings online, including in the UAPF mobile application by downloading it to your mobile phone. Also, in your personal account, in just a couple of clicks, you can see the current indicators of pension assets, details of contracts and much more.
Use the service "My Account":
on the UAPF website enpf.kz and in the mobile application, you can use two methods of authorization: by electronic digital signature (EDS) or by entering your IIN and password, and after authorization by the above methods also using a fingerprint (if any);
on the egov.kz e-government website using EDS or a one-time password.
By the way, today you can get an electronic digital signature online on the e-government portal.
For example, depositors (recipients) who would like to make changes to their details need to go to the site in the section "Electronic Services" and find there the section "Make changes and (or) additions to details". Before you will be a video instruction with a detailed description of the entire algorithm of actions. Following them, you can make changes to the contact information: postal or electronic address, phone number and (or) change the way of informing about the state of pension savings.
It will not be amiss to recall that for those who have not yet opened an individual pension account with the UAPF to account for mandatory pension contributions, from January 08, 2019, this account will automatically open upon receipt of the first contribution to the UAPF, including the transfer of a single aggregate payment. In this case, the identification of an individual is carried out according to the personal data specified during the transfer of the contribution. All other necessary information (about the details of an identity document of an individual, about the place of permanent residence, etc.) UAPF in accordance with the provisions of the legislation of the Republic of Kazakhstan receives from the State database "Individuals" of the Ministry of Justice of the Republic of Kazakhstan.