Receiving an extract is the most popular service among depositors of the Unified Accumulative Pension Fund. In total, in 2019 this service was used more than 14 million times. As you know, UAPF investors have the right to receive an extract from their individual retirement account on any requested date from the date of opening of the IPA free of charge. This is a statutory right. Today, you can find out about the state of your savings in several ways:
• in case of personal appeal directly to UAPF;
• electronically:
- by e-mail to the address provided in the UAPF;
- through the UAPF Personal Account (on the website or in the mobile application) using an electronic digital signature (EDS) or login and password;
- through the Personal Account on the electronic government portal using EDS or using a one-time SMS password that will be sent to the depositor’s mobile phone number registered in the mobile citizens database;
• through postal services.
The most efficient way is to receive information through the UAPF personal account or e-government portal. You can also use the updated mobile application for smartphones and tablets. At the moment, this is the most popular way to obtain information for investors. A total of 5.6 million people received information about the state of their retirement savings through the Personal Account. Over the year, the number of people who chose this method increased by almost 500 thousand people. Another online notification platform - email - was chosen by 860 thousand contributors.
Personal appeal to UAPF branches is in second place in popularity. This method of informing was chosen by about two million people.
The number of citizens receiving information from UAPF through the postal service is gradually decreasing. The frequency of such information is once a year (!), And today 1.3 million depositors have chosen this method, which is 11.5% lower compared to the previous year. We remind you that in case of a change of address indicated for the purpose of informing, the Fund must be notified about this. If this is not done, then the UAPF has the right not to send information on the status of pension savings in the future.
We draw your attention to the fact that in order to choose the method of obtaining information, the depositor must contact the UAPF office with an identity document, or if there is an EDS, select or change the method of reporting through the Personal Account on the enpf.kz website.
UAPF was established on August 22, 2013 on the basis of JSC NPF GNPF. The UAPF founder and shareholder is the Government of the Republic of Kazakhstan represented by the State Institution “Committee of State Property and Privatization” of the Ministry of Finance of the Republic of Kazakhstan. UAPF pension assets are managed by the National Bank of the Republic of Kazakhstan. Since January 1, 2016, the functions to develop proposals to improve the management of pension assets have been transferred to the National Fund Management Council. In accordance with the pension legislation, the UAPF attracts compulsory pension contributions, compulsory professional pension contributions, voluntary pension contributions, pension payments, individual accounting of pension savings and payments, and also provides the depositor (recipient) with information on the status of his pension savings (for more information visit www.enpf .kz).