1) Several years ago I registered in the UAPF Personal Account, but after a while I forgot my password, and then I lost my phone and did not restore my former number, how can I now go in and get a statement online? You can view the statement from the individual retirement account in the mobile application and the UAPF website, on the electronic government website using the current key of the electronic digital signature, which can be obtained from the State Corporation “Government for Citizens” NJSC. In addition, you can update individual details (email address, telephone number of a subscriber device for cellular communication) registered in the automated information system of the UAPF by using an EDS or by contacting one of the UAPF offices. 2) Not so long ago I turned 63, and I became a pensioner. However, I would not like to stop my work, but I have a question - will mandatory pension contributions be transferred from my salary now or not? No, they will not do. In accordance with the provisions of clause 2 of Article 24 of the Law of the Republic of Kazakhstan "On Pension Provision in the Republic of Kazakhstan", persons who have reached retirement age are exempt from paying mandatory pension contributions and mandatory professional pension contributions to the UAPF. 3) Good afternoon! Due to the difficult financial situation, I have two overdue and unpaid loans. Please tell me if this debt can be collected from my pension savings? No, they cannot. According to paragraph 3 of Article 50 of the Law of the Republic of Kazakhstan "On Pension Provision in the Republic of Kazakhstan" (hereinafter referred to as the Law), the seizure or levying of claims on compulsory pension contributions, compulsory professional pension contributions, penalties, pension assets and pension accumulations on debts of the contributor (recipient) is not allowed. In addition, in accordance with paragraph 14 of Article 98 of the Law of the Republic of Kazakhstan "On Enforcement Proceedings and the Status of Bailiffs", collection cannot be levied, including on pension savings for the debts of the depositor (recipient). 4) Hello! A month has passed since the death of my uncle, and we would like to know what documents are needed to receive his pension savings and what kind of funds can we receive? In accordance with paragraph 5 of Article 50 of the Law of the Republic of Kazakhstan "On Pension Provision in the Republic of Kazakhstan" (hereinafter - the Law) in the event of the death of the recipient, as well as a person who has pension savings in the UAPF and has not reached retirement age in accordance with paragraphs 1-3 of Article 11 of the Law, his family or the person who carried out the burial, the UAPF is paid a one-time payment for burial within the amount of 52.4 times the monthly calculation index established for the corresponding financial year by the law on the republican budget, but no more than those available on the individual pension account (hereinafter - IPS) funds. In the event that the balance of the recipient's pension savings on the ISA after making a lump sum payment for burial is an amount not exceeding the amount of the minimum pension established for the corresponding financial year by the law on the republican budget, this balance is paid as a payment for burial. In addition, the provisions of the Law determine that in the event of the death of a person who has pension savings in the UAPF, they are inherited in the manner prescribed by the legislation of the Republic of Kazakhstan. According to subparagraph 2) of paragraph 9 of Article 34 of the Law, the UAPF is obliged to make pension payments to recipients in the manner established by the Government of the Republic of Kazakhstan. The specified procedure, as well as the list of necessary documents, are determined by the Rules for the implementation of pension payments from pension savings formed at the expense of compulsory pension contributions, compulsory professional pension contributions from the unified accumulative pension fund, approved by the decree of the Government of the Republic of Kazakhstan dated 02.10.2013. No. 1042. An up-to-date list of required documents depending on the type of payment, the method of their submission to the UAPF (with personal contact / via postal means / third party), requirements for their registration, as well as application forms and samples of their filling depending on the type of payment currency, samples powers of attorney are posted on the UAPF website at www.enpf.kz. 5) Due to the coronavirus pandemic, my employer did not pay salaries for some time. Can I pay mandatory pension contributions for myself for the previous months if I am officially employed? In accordance with the current pension legislation of the Republic of Kazakhstan, compulsory pension contributions are payable by contributors by transferring the depositor's agent (employer). At the same time, only the following individuals can pay compulsory pension contributions (hereinafter - OPV) in their favor by transferring to the non-profit joint-stock company State Corporation "Government for Citizens" (previously - SCVP): - individual entrepreneurs