Kazakhstanis' financial literacy regarding pensions continues to grow: more and more citizens understand how the pension system works and the opportunities it offers. This is confirmed by the results of an annual independent sociological survey conducted in 2025. The survey aimed to determine the level of financial literacy of the population of Kazakhstan regarding pensions, the degree of trust in the pension system, and assess citizens' engagement in the funded model.
The assessment of the level of financial literacy of the population of Kazakhstan regarding pensions was conducted taking into account the gender, age, geographic location, and social status characteristics of the respondents.
The study was conducted using a nationally representative survey. The sample included 3,000 respondents from all regions of Kazakhstan, including 17 oblasts and three cities of national significance (Astana, Almaty, and Shymkent). The survey was conducted among adults (18+) living in rural and urban areas. A total of 1,473 men and 1,527 women were surveyed. The distribution by social status is as follows: 2,031 employees (67.70%), self-employed – 831 (27.70%), and unemployed – 138 (4.60%).
The main part of the survey questionnaire consists of 26 questions aimed at assessing the financial literacy of the population of Kazakhstan in the area of pension provision, as well as determining the level of trust in the pension system of Kazakhstan and UAPF JSC (UAPF, the Fund), and identifying the level of accessibility, awareness, and perception of information about the Fund's activities.
The study allowed us to determine the membership of citizens in groups with basic and advanced levels of financial literacy.