New services for people with special needs are now available on eGov.kz

New services for people with special needs are now available on eGov.kz

6 new services for people with special needs, which were previously provided exclusively in the employment services and social programs of local executive bodies, have been translated into an online format and are available on the E-government portal.

Now, in addition to the 18 existing online services, 6 more are available: the provision of a sign language specialist, the provision of an individual assistant, spa treatment, sign language equipment, mandatory hygiene products, the provision of wheelchairs and prosthetic and orthopedic care.

"The implementation of these services is one of our priorities. Our task is to make sure that Kazakhstanis with special needs can receive all the necessary public services without leaving home. We understand the great responsibility and together with the Ministry of Labor will take all necessary measures on our part to improve the provision of such services," said Bagdat Musin, Minister of Digital Development, Innovation and Aerospace Industry.

To apply for the provision of services on the portal, you must select the appropriate service, the appropriate rehabilitation equipment, the service provider, taking into account your needs and track the status of the application until the individual rehabilitation program is fully implemented. It is worth noting that when ordering these services, you can choose home delivery, and Kazpost couriers will deliver everything you need.

In addition, in the eGov mobile mobile application, 2 digital documents were made available, implemented jointly with the Ministry of Labor and Social Protection – a pensioner's certificate and a Kandas certificate. Now Kazakhstanis who have downloaded the app can use digital copies of 12 of their documents.