About 300 thousand video calls have been received by PSC operators since the beginning of the year

You can contact the employees of the public service center to receive advice and government services via a video call in the Public Service Center application. Today, 79 services with subtypes are available for provision.
In order to use the service, you need to click “Video Service” on the main page of the application. You can attach documents in a dialog box, and the operator will generate an application remotely. Payment of the state duty is made in the second-tier bank application.
“The service is convenient for citizens who value their time. If the public service center is located far from home or is difficult to get to during peak hours, citizens can video call a public service center employee and receive the service. The application is popular among Kazakhstanis; today there are about 400 thousand users,” said Arman Kenzhegaliev, Chairman of the Board of the State Corporation.
Let us note that most often citizens apply via video call to register and re-register a number in the database of mobile citizens, confirm and revoke an electronic digital signature, and state registration of rights (encumbrances) to real estate.
In addition, through the application you can also book a visit to the public service center, receive an electronic queue coupon, find the location of the public service center of interest and get acquainted with current issues.