PSC in a smartphone: how a mobile application helps you prepare important documents

The branch of the State Corporation “Government for Citizens” in East Kazakhstan region told how to use the mobile application “Central Service Center” to contact operators via video communication, receive government services via a smartphone and draw up important documents.

The functionality of the application consists of several services. The client can book a queue at the Public Service Center and receive a coupon using a QR code, find out the operating hours and addresses of branches and find the necessary contact information.

“The principle of operation is simple, the client communicates with the operator via a video call, and the necessary documents will be attached as in correspondence in instant messengers. To use the application, you need to log in using biometrics and a phone number that is registered in the database of mobile citizens. The mobile application “TsON” can be downloaded from PlayMarket and AppStore,” said the branch of “Government for Citizens” in East Kazakhstan region.

By the way, since the beginning of the year, the branch has received 2,759 calls and confirmed 1,952 applications for obtaining digital signatures.