Typical questions regarding additional restrictions

COMPLIANCE WITH THE PASS MODE Who, when and how will issue permits for movement? Residents of apartment buildings in the cities of Ust-Kamenogorsk and Semey receive a pass in the cooperatives of apartment owners (KSK), condominiums (KDM). Residents of private houses in Ust-Kamenogorsk get a pass at the Local Government Committees (CCM). For residents of the city of Semey organized the work of 50 mobile points of distribution of passes.

For residents of the city of Semey organized the work of 50 mobile points of distribution of passes. The work schedule of KSK, KDM, KMS is from April 2, 2020 daily from 8.00 to 00.00 hours without days off. If you have a personal car, it is necessary to present the vehicle registration certificate upon receipt of the pass, in order to issue the appropriate type of pass (white or green) in accordance with the state number. How to find out which KSK, KDM, KMS my house belongs to?

To find out which management body your home belongs to and its address can be on the website kdmyk.kz BRANCH 1 - the territory of KShT microdistrict, Left Bank microdistrict, pos. Ulbinsky, pos. them. A. Kulenova, pos. Zhylandy, 16, 19, 20 microdistricts. Located at: K. Satpayev Ave., 14 / 1–84. Contact phones: 21-65-96, 52-50-76, fax 61-28-13
BRANCH 2 - territory from railway. of the bridge to the UKGES, within the residential districts of Prombaza, Lesozavod, Ablaketka, as well as the village of Basovo and ul. Left-bank, located on the left bank of the Irtysh river. Located at: st. Chelyuskin, 17/1. Contact phones: 60-94-81, 71-07-15, fax 60-98-04.

BRANCH 3 - territory within the boundaries of st. Kabanbai batyr (odd side from number 41 to number 125), st. them. A. Protozanov (from No. 43 to No. 145), the embankment of them. Slavsky, st. Permitina, st. Kazakhstan (from No. 3 to No. 72), ul. K. Kaysenova, st. Tokhtarova, st. K. Liebknecht, Auezov Ave., st. Krylova, st. Likharev, st. Chekhov (from number 2 to number 74), st. S. Nurmagambetova, st. M. Gorky, st. Beybitshіlіk (from number 25 to number 54). Located at: st. Chekhov, 68. Contact phones: 24-57-53, fax 26-94-50. BRANCH 4 - territory Oktyabrsky district - st. Protozanova (from No. 1 to No. 41), ul. Kabanbai batyr (No. 13, 15, 17), ul. Kazakhstan (from No. 67 to No. 101), ul. L. Tolstoy, st. Novators, st. New, st. Stepnaya, st. Turkestan; Severny microdistrict - st. Chekhov, st. Beybіtshіlіk, st. Nevskaya, st. 2nd Nevskaya, st. 3rd Nevskaya, st. May Day; microdistrict Pristan - st. Second, st. Third, st. Decembrists, st. Fourth, st. Temporary, st. Kozheduba, per. Postal, pos. Krasina, pos. Shmelev Log. Located at: st. Burova, 24. Contact numbers: 78-96-24, fax 26-40-96.

BRANCH 5 - the territory of the village. New Harbor, pos. New Sogra, Karabakh microdistrict, pos. Rainbow, pos. Sheep Key, Korshunovo Station. Located at: st. Mendeleev, 4. Contact numbers: 62-18-70, fax 62-18-70. BRANCH 7 - the territory from the Sports Palace to Vostokmashzavod is on the even side of N. Nazarbayev Ave., Brazhiy Ruchey, Kazzinc OJSC, UK UMZ OJSC, Construction Site, Zaulbinka, Poplar Grove, Commandant, Quarter. Located at: st. Dobrolubova, 25. Contact numbers: 77-29-11, fax 77-46-43.
BRANCH 8 - territory of st. Astana, st. Ә. Қashaubaeva, st. Potanin St. Amurskaya, st. 1st Embankment, st. Asar, st. Vinogradov (even side), st. 30 Guards Division, ul. Serikbaev, Studgorodok microdistrict, N. Nazarbayev Ave. (odd side to number 35/2), st. Vinogradova (odd side), N. Nazarbayev Avenue (odd side), st. Border, pos. October. Located at: Gagarin Boulevard, 20. Contact numbers: 77-66-64.

BRANCH 9 - territory of Neftebaza districts, Art. Protection, the even side of N. Nazarbayev Ave. from the Engineering Plant, ul. Bazhov from the Furniture Plant to the tram turn at the station. Protection. Located at: st. October, 123. BRANCH 10 - territory of st. Pogranichnaya, N. Nazarbayev Ave. (the odd side from No. 177 to No. 351), from Brazhy Brook to the tram line on ul. Depovsky (the odd side with number 111 and the number 82 with even side), ul. Bazhov (from No. 287 the odd side), No. 362 the even side before leaving the city of the Airport microdistrict, Airport, Kirzavod, Prokhladnaya microdistricts. Located at: st. Bazhova, 546. Contact phones: 51-67-89, fax 77-80-84.
BRANCH 11 - territory with. Novoyavlenka, 28th residential area, pos. Menovnoe, Novo-Akhmirovo, Staro-Akhmirovo, Prudhoz, 22nd residential district, 23rd residential district, s. Novo-Trinity, s. Samsonovka, 50 gardening societies. Located at: pos. Menovnoe, st. Gorky, 11a. Contact phones: 57-41-79, fax 78-61-89. Where to get passes, whether it is possible to go beyond the "blocks", how control will be exercised (who will check the passes - let's say a person went to the store).

Residents of apartment buildings in the cities of Ust-Kamenogorsk and Semey receive a pass at the apartment owners' cooperatives (KSK), condominiums (KDM) (according to a separate schedule, which will be communicated to residents by KSK and KDM employees). Residents of private houses in Ust-Kamenogorsk receive a pass at the Local Government Committees (CCM) (according to a separate schedule, which will be communicated to residents by CCM).
For residents of the city of Semey organized the work of 50 mobile points of distribution of passes. The work schedule of KSK, KDM, KMS is from April 2 to 6, 2020 daily from 8 a.m. to 12 a.m. seven days a week. Checking the frequency of use of passes and their marking is carried out by police officers assigned to the squares (Ust-Kamenogorsk is divided into 200 squares, Semey to 202). With a pass, you can move on a designated day in all the squares.

How will it be noted that a person left precisely once every three days? Who will put these marks and where? Both types of passes have 15 fields for marks. Checking the frequency of use of passes and their marking is carried out by police officers assigned to the squares (Ust-Kamenogorsk is divided into 200 squares, Semey to 202). The pass is not valid without identification.

How will the dog walk during the quarantine period be carried out? You can walk the dog on the street two or three times a day in a radius of one hundred meters from the house in a busy time. Owners of dogs during walking, ensure the excrement of their dogs. Dog owners are not allowed to: walk dogs in yards, on playgrounds, areas of kindergartens, school yards, territories of medical and preventive and medical healthcare institutions, stadiums; At the same time, it is necessary to reduce the walking time and not allow the dog to pick up foreign objects on the street.

Can I go on a picnic within the city? Until which date? A picnic is not allowed, in conjunction with restrictive measures. The movement of the population on the territory of the cities of Ust-Kamenogorsk, Semey is carried out only if there are passes and identity cards and only to visit nearby trade facilities, pharmacies and banks. Failure to comply with measures and time restrictions (Article 476 of the Code of Administrative Offenses of the Republic of Kazakhstan) - a fine of 10 MCI or an arrest of up to 15 days.

What is the algorithm for obtaining family passes? One pass is issued per apartment / house. You can use the pass for one week no more than 3 times. The holder of the pass has the opportunity to visit trade objects, pharmacies and make purchases, use the services of banks. If I can use the car evenly and the odd pass, can I go out every day?

If you have a personal car, it is necessary to present the vehicle registration certificate upon receipt of the pass, in order to issue the appropriate type of pass (white or green) in accordance with the state number. In this case, when issuing a certain type of pass (white or green), priority will be given to the multiplicity of the state number of the car. Thus, only one pass is issued. How often can I leave home for a pass?On the even or odd day provided, you can leave the house once. It is worth noting that people need to carefully plan their route. For example, if you went to work, then on the way back you need to go to the store. Going out to the store a second time in the evening will fail. How can I travel by car on certain days to the cottages from the city? Skip where and how to get it?

You can go to the cottages if it is located in the city. It should be borne in mind that restrictions are imposed on the movement of road vehicles during the day and stops at night. Private vehicles are not allowed on Saturday and Sunday, public holidays. A car pass is also obtained in apartment owners' cooperatives (KSK), condominiums (KDM) upon presentation of a vehicle registration certificate, for issuing the appropriate type of pass (white or green) in accordance with the state number.

In this case, when issuing a certain type of pass (white or green), priority will be given to the multiplicity of the state number of the car. If people live in a rented apartment, but are registered at a different address, will they be able to get passes? Yes, you can get a pass regardless of the place of registration. The pass is issued for 1 apartment / house in cooperatives of apartment owners (KSK), condominiums (KDM). The work schedule of KSK is from April 2, 2020, daily from 8.00 to 00.00 hours seven days a week. If someone does not get a pass, will he be fined for staying on the street? The movement of the population on the territory of the cities of Ust-Kamenogorsk, Semey is carried out only if there are passes and identity cards and only to visit nearby trade facilities, pharmacies and banks. Failure to comply with measures and time restrictions (Article 476 of the Code of Administrative Offenses of the Republic of Kazakhstan) - a fine of 10 MCI or an arrest of up to 15 days. In order to avoid such situations, you need to contact KSK at your place of residence to obtain a pass. Why then do we need these squares?

At the moment, the squares are used to organize law enforcement patrols. However, if the epidemiological situation worsens, restrictive measures can be strengthened and then the movement of people will be limited by these squares. It is in the interest of the population to minimize the movement around the city and contacts with other people without the need to prevent the possible spread of infection and the tightening of restrictive measures. EDUCATION How will distance learning take place in rural districts where there is no Internet or is it at a low speed?

In the region today, about 6 thousand families do not have Internet. For these families, routers for temporary use will be purchased. Children living in settlements where there is no Internet or low speed Internet will be remotely trained using TV channels, El Arna and Balapan. The schedule of television lessons, approved by the Ministry of Education and Science, was brought to the attention of all educational institutions of the region. How will they teach in large families, where perhaps there is no computer or is it one at all? All students without computers, especially from large families of low-income families, will be provided with laptops at the expense of schools for temporary use. School principals enter into custody agreements with parents. Will kindergartens work? All kindergartens - both public and private, as well as mini-centers at schools - are closed from April 2 until the end of the emergency regime. How will the educational process be built? How will student knowledge control go?In the primary grades, TV lessons will be held in 8 subjects out of 13, at the level of basic secondary education - in 15 subjects out of 20, and 15 will be studied in high school out of 19 subjects. Educational subjects that are not included in the list of broadcast subjects on TV are recommended for independent distance learning by teachers. For use, the Internet resources BilimLand, Mektep online, Darin.online, AiTube, Bilimland.kz, sabak.kz, aitube.kz, youtube.com, Opiq.kz in Kazakh and Russian are additionally recommended

Feedback will be provided through the electronic magazines Kundelik, Bіlіm al and Mektep KZ. TRANSPORT How will the work of public transport in the cities of Ust-Kamenogorsk, Semey be organized? Public transport will continue its work. But its amount will be reduced to 30 percent. From April 6, buses and trams in Ust-Kamenogorsk will run from 06.00 a.m. to 19.30 p.m.

In the city of Semey, the work of public transport will be reduced by servicing by issuing transport on routes in accordance with the passenger flow from 08:00 to 20:00. Passenger traffic is controlled through the Bus Report dispatch program. Will there be an opportunity to work for employees living in the suburbs (Experimental Field, Novoyavlenka, Akhmirovo, Bobrovka, etc.). The employer must resolve the issue of the delivery of workers from other settlements by official transport in compliance with all sanitary and epidemiological measures.

How is public transport sanitized? Since March 13, all public transport in the region switched to a 3-fold treatment of the cabin in accordance with the Sanitary Rules of the Republic of Kazakhstan. Carriers have concluded contracts for the supply of disinfectants for a 3-month period. Drivers of regular bus routes have been issued with relevant notes. General cleaning of the cabin is carried out before entering the line. Processing concerns handrails, seat handles. SECURITY OF GOODS AND PRODUCTS. PRICING Are there enough products at social prices? There are no interruptions in the supply of socially significant food products. in warehouses of manufacturing enterprises, the stabilization fund and in warehouses of trading networks, there are full stocks of food products in full to provide the population of the region. Additional funding was also allocated for the purchase of socially significant food products to the stabilization fund. Replenishment of goods is carried out according to supply contracts in the usual mode. A “green corridor” has been introduced for the delivery to the cities of basic foodstuffs and socially significant goods, medicines.Announce the list of products for which prices are monitored by the state. According to the Decree of the Government of the Republic of Kazakhstan, a list of socially significant food products was approved, which included 19 items, namely first-grade wheat flour, first-grade wheat flour, horns, buckwheat, rice, beef shoulder-chest, chicken meat (femur and tibia bone with adjacent pulp),
pasteurized milk 2.5% in soft packaging, kefir 2.5% in soft packaging, cottage cheese, category 1 eggs, sunflower oil, unsalted butter, potatoes, carrots, onions, white cabbage, granulated sugar, salt. State bodies constantly monitor the prices of listed goods. Who and how will monitor the pricing situation for staple foods?

According to the Decree of the Government of the Republic of Kazakhstan, a list of socially significant food products, which includes 19 items, was approved. In the event of unreasonable price increases for socially significant food products by state authorities, measures will be taken in accordance with legislation in the field of protection of competition. Price monitoring is carried out. DELIVERY SERVICE Where can I go to Ust-Kamenogorsk to clarify whether a lonely pensioner is included in the list for food and medicine delivery? When applying, you will need to indicate the surname, name, patronymic of the pensioner and his category (persons over 70 years of age and disabled people of 1, 2, 3 groups). The service dispatcher will automatically find you in the list and open the order. Delivery numbers? Non-consultation. If you do not belong to the category of persons over 70 years of age and disabled people of groups 1 and 2: you can apply through the Internet portal http: //Dүken.kz or through the Call center 8775-34-44-077. For residents of the city of Semey, delivery is carried out by the Dken Semey service by phone 8 (7222) 521-212.

Delivery is carried out on a paid basis. For more information, contact the contact center 1331, Call center 8775-34-44-077. Will there be an alternative with the delivery of drugs and products from other stores and pharmacies? You can use any convenient for you food and medicine delivery service. Also, if you do not belong to the category of persons older than 70 years and disabled people of 1, 2, 3 groups: you can order food and medicine through the Internet portal http: //Dүken.kz.

For residents of the city of Semey, delivery is carried out by the Dken Semey service by phone 8 (7222) 521-212. BUSINESS SUPPORT In our shopping center, the owner refuses to reduce the rent, on the contrary, increases it. How to be in this case? To date, local executive bodies are working with the owners of retail facilities to reduce or suspend the collection of rents for retail spaces. In connection with the current situation, owners of retail facilities are sympathetic and support these measures. The lessors consider the issue of reducing or suspending the collection of rents for trading places for each lessee individually.

When will it be possible to submit an application and for how long do second-tier banks consider the application of SMEs? Will there be a fee from the borrower for reviewing the application? The application of a small and medium-sized business, including an individual entrepreneur, can be submitted at any time from March 16 to June 15, 2020 and is considered by a credit institution within 10 business days. During this period, credit organizations do not charge commissions and other payments from the borrower for considering applications for suspension of payments and amending relevant agreements. WORK OF ENTERPRISESWhat enterprises will work? Can I see the list? According to the Decree “On the introduction of restrictive measures to prevent the spread of coronavirus infection (COVID-19) in the region”, a list of facilities is established for which it is necessary to suspend activities. These include large shopping facilities, shopping and entertainment centers, trading houses, family vacation centers, universal and non-food markets,

car washes, service stations located in the buildings of these objects, with the exception of food departments; catering facilities (restaurants, coffee houses, cafes, banquet rooms, canteens, doners, bars); night clubs, bars, hookahs; educational centers, circles, art clubs, places of children's leisure, kindergartens of all forms of ownership; entertainment facilities (online clubs, bookmakers, billiards, karaoke, quests, anticafe, bowling centers); sports facilities of all

forms of ownership; objects of the service sector (hairdressing salons, beauty salons, SPA, massage centers, baths, saunas); cinemas and theaters; car dealerships, car markets, salons selling auto parts. All other enterprises continue to operate normally with increased sanitary and disinfection measures. Can service stations and auto parts stores work?

According to the Decree “On the introduction of restrictive measures to prevent the spread of coronavirus infection (COVID-19) in the region”, the activities of the service station, car washes, car dealerships, car markets, auto parts salons were suspended. However, they can accept online orders and deliver. Markets, namely grocery pavilions will work?

The activities of large shopping facilities, shopping and entertainment centers, trading houses, family recreation centers, universal and non-food markets, including car washes, service stations located in the building of these facilities, with the exception of food departments, in compliance with the disinfection regime, are suspended. Food stalls in the markets will also operate in compliance with the disinfection regime. In the city of Ust-Kamenogorsk will work KSK? Where to go in case of public accidents?

In the city of Ust-Kamenogorsk KSK will work according to the schedule. To eliminate problematic issues of a communal nature (water, heat, electricity, sewage), contact the emergency services in the city of Ust-Kamenogorsk: GKP “Өskemen Vodokanal” - 8/7232 / 531-661; JSC “UK TS” - 8/7232 / 701-947; VK REC - 8/7232 / 293-742; Unified Call Center - 109. HEALTHCARE If you have limited access to your home and the nearest pharmacy doesn’t have the right medicine?

Before going out, it is recommended that you initially check with the number 1330 in which pharmacy the medicine you need is available. You can also use any convenient online drug delivery service that is convenient for you. SOCIAL SUPPORT Who is eligible for targeted social assistance? How can I get a grocery set?

Persons (families) with average per capita income not exceeding the poverty line have the right to state targeted assistance. The size of the poverty line for the 2nd quarter of 2020 is 21,298 tenge. According to the Law, the family includes jointly living family members who are bound by property and personal non-property rights and obligations arising from marriage (matrimony), kinship, property, adoption, or any other form of adoption of children for upbringing, as well as actually living persons cohabiting.

The average family income is calculated by dividing the total family income for the billing period by the number of months in the specified period and the number of family members. If your family meets the criteria, you need to contact the Employment Center at the place of residence (contact details are available on the website of the Office for the Coordination of Employment and Social Programs of East Kazakhstan region). During a state of emergency, food and household kits will be provided to children aged 6 to 18 from low-income families receiving targeted social assistance (hereinafter referred to as TSA), including from large families.

What about families in which one of the family members is on maternity leave and the other has lost income during an emergency? If you are on vacation without pay, then you are entitled to a social payment of GFSS (State Social Insurance Fund) in the amount of 42,500 tenge per month.
This requires at least one transfer to the GFSS within 12 months, before the date of the state of emergency. The application is submitted to the local employment agency by the employer (the employee himself can submit it) through the “Electronic appeal” service on the “Electronic Government” web portal with the list of employees attached. Also, you can contact the Employment Center at the place of residence for the provision of targeted social assistance to low-income families. How and to whom are social benefits paid?

Social benefits are paid from the State Social Insurance Fund (State Social Insurance Fund) for people on leave without pay in the amount of 42,500 tenge per month. Categories of persons entitled to receive social benefits: employees of micro, small and medium-sized enterprises, employees of large enterprises in settlements where quarantine is introduced, individual entrepreneurs, persons engaged in private practice (notary public, private bailiff, lawyer, professional mediator ), payers of a single aggregate payment, individuals who receive income under civil law contracts. The application is submitted by the employer (the employee himself can submit it) to the local employment agency through the Electronic Appeal service on the e-Government web portal with a list of employees sent on unpaid leave due to restrictions on activities during the state of emergency . INFORMATION SUPPORT What is a hotline phone?

In the East Kazakhstan region, the public reception of the regional akim is available at 1331, where you can contact, including for clarification of coronavirus infection. Calls to the four-digit telephone number 1331 are accepted free of charge both from landline phones from any settlement of the East Kazakhstan region and from cell phones. In Ust-Kamenogorsk, the “138” line operates for counseling on obtaining passes. In addition, CALL-centers for medical consultations are open in all cities and regions of the region