Report on the activities of local executive bodies and subordinate organizations of the city of Ridder on the provision of public services for 2025
By Order of the Minister of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan dated March 13, 2026 No. 145/НҚ “On approval of the Register of Public Services,” the List of public services provided by local executive bodies and subordinate organizations in accordance with the Register of Public Services was approved.
Local executive bodies of the city of Ridder provide 67 types and 119 subtypes of public services. All services are regulated by normative legal acts (rules for the provision of public services).
In 2025, a total of 5,818 public services were provided by government agencies of the city of Ridder (5,193 to individuals and 625 to legal entities).
Including:
Services provided by service providers through the office (excluding those provided through the State Corporation) in paper form:
25 (13 to individuals, 12 to legal entities).
By types of public services:
- Determination of divisibility and indivisibility of land plots – 25.
Services provided on an alternative basis in paper form through the office, but which could have been provided via the e-government web portal and (or) the State Corporation:
65 (52 to individuals, 13 to legal entities).
By types of public services:
- Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of a one-time state monetary compensation, issuance of certificates – 4;
- Sale of land plots into private ownership either in a lump sum or by installments – 7;
- Extension of land lease terms – 54.
Services provided through the State Corporation:
691 (690 to individuals, 1 to legal entity).
By types of public services:
- Reimbursement of home education expenses for children with disabilities – 67;
- Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of a one-time state monetary compensation, issuance of certificates – 131;
- Assignment of sports ranks (2nd class athlete, 3rd class athlete, 1st junior rank, 2nd junior rank, 3rd junior rank) and qualification categories (coach of the highest level of the second category, coach of the middle level of the second category, methodologist of the highest level of the second category, methodologist of the middle level of the second category, instructor-athlete of the highest level of the second category, sports judge) – 165;
- Issuance and extension of permits for labor immigrants – 316;
- Provision of land plots from settlement and village lands – 12.
Services provided electronically:
5,037 (4,438 to individuals, 599 to legal entities).
Including:
Via the e-government web portal:
1,842 (1,727 to individuals, 115 to legal entities).
By types of public services:
- Reimbursement of home education expenses for children with disabilities – 4;
- Assignment of targeted social assistance – 192;
- Assignment of social assistance to certain categories of citizens in need based on decisions of local representative bodies – 1;
- Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site – 19;
- Processing documents for prosthetic and orthopedic assistance for persons with disabilities – 7;
- Processing documents for technical assistive devices – 3;
- Processing documents for personal assistant services for persons with disabilities of group I – 1;
- Processing documents for special mobility aids – 1;
- Processing documents for sanatorium-resort treatment – 6;
- Provision of initial materials for construction and reconstruction projects – 405;
- Housing registration and queue management, and decisions on housing provision – 43;
- Privatization of housing from the state housing fund – 123;
- Approval of sketch designs – 357;
- Sale of land plots – 2;
- Registration in queue for land plots – 95;
- Acquisition of rights to land plots – 173;
- Assignment/abolition of property addresses – 400;
- Issuance of permits for disposal of property of legally incapacitated persons – 1;
- Establishment of guardianship or trusteeship – 9.
Via the “E-licensing” state database:
2,167 (1,683 to individuals, 484 to legal entities).
By types of public services:
- Issuance of tractor driving permits and similar machinery – 214;
- Registration and deregistration of machinery – 315;
- Annual technical inspection – 177;
- Approval of land management projects – 748;
- Change of land purpose – 74;
- Acquisition of land rights without auctions – 181;
- Subsidizing passenger transport carriers – 195;
- Permits for demolition works – 172;
- Deferment from military service – 86;
- Registration of hazardous technical devices – 5.
Via service provider information systems without direct contact:
1,487 (all individuals).
By types of public services:
- Registration of job seekers – 356;
- Issuance of referrals for employment measures – 842;
- Registration of unemployed persons – 289.
Via service provider information systems with direct contact (manual input):
1,028 (all individuals).
By types of public services:
- Assignment of social assistance – 152;
- Registration of citizens affected by nuclear tests – 2;
- Processing prosthetic assistance documents – 232;
- Processing assistive devices – 357;
- Personal assistant services – 4;
- Sign language specialist services – 1;
- Mobility aids – 33;
- Sanatorium treatment – 40;
- Special social services – 90;
- Property management permits – 33;
- Guardianship establishment – 84.
Conclusion:
The most in-demand services remain in employment, land use, and architecture.
In accordance with the 2025 inspection plan, 4 inspections were conducted by the chief inspector of the Akim’s Office.
During 2025, service providers conducted explanatory activities, live broadcasts, and online public service fairs on social media to inform citizens about the provision and receipt of public services.