How to make changes to your personal data without leaving home

The popularity of receiving online services among consumers is gaining momentum. This is very convenient and especially relevant in connection with the quarantine measures taken by the government to combat coronavirus. The UAPF has introduced and is not the first year services to depositors (recipients) in electronic format, that is, without the need to visit offices. The service “Issuing information on the state of pension savings (including investment income) of the contributor (recipient) of the Unified Accumulative Pension Fund (UAPF)” was included in the top five according to the results of public monitoring of public services conducted by the “SANJ” research company at the request of the Agency of the Republic of Kazakhstan for civil service and anti-corruption back in 2018. The same study praised the UAPF website, its user-friendly interface, quick navigation and the availability of information in Kazakh and Russian languages. Today, more than 80% of all transactions are carried out in the online fund. For example, you can receive extracts from the IPS and control your savings online by registering in your personal account, including in the UAPF mobile application by downloading it to your mobile phone. Also, in your Personal Account, in just a couple of clicks, you can see the current indicators for pension assets, details of contracts and much more. Use the service "My Account": 1) on the UAPF website www.enpf.kz and in the mobile application, you can use two methods of authorization: by electronic digital signature (EDS) or by entering your IIN and password, and after authorization by the above methods also using a fingerprint.

2) on the electronic government website www.egov.kz using an electronic digital signature or a one-time password.

By the way, today you can get an electronic digital signature online on the e-government portal.

For example, depositors (recipients) who would like to make changes to their details need to go to the site in the section "Electronic Services" and find there the section "Make changes and (or) additions to details". You will be presented with a video instruction with a detailed description of the entire algorithm of actions. Following them, you can make changes to the contact information: postal or electronic address, phone number and (or) change the way of informing about the state of pension savings.

It will not be amiss to recall that for those who have not yet opened an individual pension account with the UAPF to account for mandatory pension contributions, from January 08, 2019, an automatic opening of this account is effective upon receipt of the first contribution to the UAPF, including the transfer of a single aggregate payment. In this case, the identification of an individual is carried out according to the personal data specified when transferring the fee. All other necessary information (about the details of an identity document of an individual, about the place of permanent residence, etc) UAPF in accordance with the provisions of the legislation of the Republic of Kazakhstan receives from the

State database "Individuals" of the Ministry of Justice of the Republic of Kazakhstan.