1) «The establishment of guardianship or guardianship over legally incompetent or disabled adults».
In order to receive a public service, the service recipient applies at the place of residence of the person in need of guardianship or guardianship, accompanied by the following documents:
1) Application form;
2) an identity document or an electronic document from the service recipient's digital document service (for identification);
3) a court decision declaring a citizen legally incompetent or partially incapacitated;
4) certificate of marriage or dissolution of marriage;
5) the conclusion of the medical advisory commission on the form 026/u;
6) certificates of absence of information about the state of registration in drug treatment and psychiatric dispensaries;
7) written consent to the establishment of custody of all family members over the age of 18 living with a potential guardian (if it is assumed that the ward will live with the guardian) (in any form).
The total period for reviewing documents and establishing guardianship or guardianship or refusing to provide public services is 19 (nineteen) working days.
2) «Granting permission to dispose of property, withdraw pensions, allowances, and social benefits credited to the account of an adult who is legally incompetent or has limited legal capacity, and to alienate the property of citizens recognized as legally incompetent or with limited legal capacity by a court decision».
In order to receive a public service, the service recipient applies at the place of residence of the person in need of guardianship or guardianship, accompanied by the following documents:
1) Application form;
2) an identity document or an electronic document from the service recipient's digital document service (for identification);
3) information on the existence of guardianship or guardianship over an incompetent or disabled adult (the order of the service provider on the establishment of guardianship or guardianship);
4) title documents to the property confirming the ownership of the ward and (or) ward (for disposal and alienation of property);
5) a certificate of the right to inheritance by law (from a notary) (in case of inheritance (for disposal and alienation of property);
6) a document confirming the ownership right of the ward and (or) ward to the vehicle (for disposal and alienation of property);
7) notification of an open account in second-tier banks or Kazpost JSC for the ward and/or ward;
8) documents confirming the income of the ward and/or ward (pensions, benefits, social and other payments);
9) guarantees (from a notary) (in case of sale of property) (for disposal and alienation of property).
The total period for reviewing documents and issuing the results of public service provision is 5 working days.
An application with documents can be submitted via:
1) The State Corporation (PSC);
2) State Institution «Department of Employment and social programs Sarani city»;
3) the e-government web portal www.egov.kz.
An application by third parties is submitted by a power of attorney issued in accordance with Article 167 of the Civil Code of the Republic of Kazakhstan.
When submitting documents through the e-government portal, the documents are provided in the form of electronic copies.
When submitting documents, the applicant is given:
In the offices of the Government for Citizens State Corporation, there is a receipt for the receipt of relevant documents.;
in the employment department, a coupon is issued indicating the date of registration and receipt of public services, the last name and initials of the person who accepted the documents.;
on the portal, in the «personal account» of the recipient, the status of acceptance of the request for the provision of public services is displayed.
The ready-made documents are issued by the employment department and the State Corporation in accordance with the work schedule upon presentation of identity documents or an electronic document from the digital documents service.
When contacting through the portal, the result of the provision of public services is sent to the «personal account» of the recipient in the form of an electronic document signed by the authorized person's EDS.
For the convenience of people with disabilities, self-service corners are equipped in the State Institution «Department of Employment and Social Programs of the city of Sarani», the Career Center of the city of Sarani branch of the KSU «Center for Labor Mobility in the Karaganda region».
A complaint against the decision, action (inaction) of the service provider on the provision of public services is submitted to the head of the service provider to the authorized body for assessment and quality control of public services in accordance with the CPC RK and the Law.
A complaint about the action (inaction) of employees of a State Corporation in providing services through a State Corporation is filed with the head of the State Corporation or with the authorized body in the field of informatization.
The applicant's complaint is subject to consideration within 5 working days from the date of its registration.
In cases of disagreement with the results of the rendered public service, the applicant may apply to the court in accordance with the procedure established by the legislation of the Republic of Kazakhstan.