The Department of Employment and Social Programs of the City of Sarani provides prosthetic and orthopedic care, technical support (compensatory) and social services to persons with disabilities with 6 public services (hereinafter referred to as Services):
«Paperwork for providing services to an individual assistant to persons with disabilities of the first group who have difficulty moving»;
«Paperwork for providing persons with disabilities with the services of a sign language specialist for the hearing impaired - sixty hours per year»;
«Registration of documents for providing persons with disabilities and children with disabilities with sanatorium-resort treatment»;
«Registration of documents for providing persons with disabilities with prosthetic and orthopedic care»;
«Registration of documents for providing persons with disabilities with technical and auxiliary (compensatory) means";
«Registration of documents for providing persons with disabilities with special means of transportation».
Persons with disabilities or their legal representatives, or persons acting on behalf of a person with a disability on the basis of a power of attorney for the right to issue documents, apply at the place of residence of a person with a disability with the following documents attached:
1) Application form;
2) a document certifying his identity (for identification);
3) a power of attorney from a person with a disability that does not require notarization, in the case of an application from a person who has received a power of attorney from a person with a disability
through:
1) NAO «Government for Citizens State Corporation»
2) State Institution «Department of Employment and social programs Sarani city»
3) e-government web portal
4) Cellular subscriber device
When accepting an application, specialists form requests for an individual identification number of a disabled person to the information systems of government agencies and (or) organizations through the e-Government gateway to obtain the following information:
1) about the identity document;
2) on the establishment of disability;
3) about the measures developed in the IPR.
In the absence of information in information systems, copies of paper documents containing the above information are attached to the application.
In the case of an application for persons with disabilities to receive technical and auxiliary (compensatory) means and sanatorium-resort treatment from a labor injury or occupational disease, additional information must be provided.:
1) about an industrial accident that led to disability;
2) on the termination of the activity of the employer, an individual entrepreneur, or the liquidation of a legal entity that caused a labor injury or occupational disease.
When submitting documents, the applicant is given:
at the offices of the State Corporation «Government for Citizens» - a receipt for the receipt of the relevant documents;
in the employment department, there is a coupon indicating the date of registration, last name and initials of the person who accepted the documents.;
when applying through the web portal, the result of the provision of public services is sent to the applicant's «personal account» in the form of an electronic document signed by an authorized person's EDS.
For the convenience of people with disabilities, self-service corners are equipped in the State Institution «Department of Employment and Social Programs of the city of Sarani», the Career Center of the city of Sarani branch of the KSU «Center for Labor Mobility in the Karaganda region».
A complaint about the actions (omissions) of the employment departments and (or) its officials is submitted in writing by mail or on purpose through the Office of the employment Departments addressed to the head of the employment departments. Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date) in the office of the employment departments, indicating the surname and initials of the person who accepted the complaint, the date and place of receipt of the response to the complaint.
A complaint about the actions (inaction) of an employee of the offices of the Government for Citizens State Corporation is sent both on purpose and by mail to the office of the offices of the Government for Citizens State Corporation. The confirmation is its registration (the stamp, the incoming number and the date of registration are affixed to the second copy of the complaint or the cover letter to the complaint).
The applicant's complaint received by the employment departments or offices of the Government for Citizens State Corporation is subject to consideration within 5 working days from the date of its registration.
In cases of disagreement with the results of the rendered public service, the applicant may apply to the court in accordance with the procedure established by the legislation of the Republic of Kazakhstan.