"Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of one-time state monetary compensation, issuance of certificates"
The State Institution "Department of Employment and Social Programs of the City of Sarani" (hereinafter referred to as the service provider) provides citizens affected by nuclear tests at the Semipalatinsk nuclear Test Site with the state service "Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear Test Site, payment of one–time state monetary compensation, issuance of certificates".
In order to receive a public service, the service recipient (or his representative under a power of attorney notarized by a notary or an official performing notarial actions) applies to the service provider or to the State Corporation "Government for Citizens" (hereinafter – State Corporation), or to the e-government portal by submitting an application with the attachment of documents specified in the list of basic requirements for the provision of public services "Registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site, payment of one-time state monetary compensation, issuance of certificates".
When the applicant applies through the portal, the request to the information systems of state bodies and (or) organizations to confirm the submitted information and obtain the necessary information provided in the application forms is carried out by the applicant himself.
When submitting a full package of documents provided for in the list, the service recipient is issued: from the service provider – a coupon indicating the date of registration and receipt by the service recipient of the state service, the name and initials of the responsible person who accepted the documents; in the State Corporation – a receipt for the acceptance of the relevant documents; through the portal – in the "personal account" of the service recipient, the status of acceptance of the request for provision of public services.
The list of documents required for the provision of public services:
1) an identity document or an electronic document from the digital documents service (for identification);
2) documents confirming the fact and period of residence on the territory of the Semipalatinsk nuclear test site in the periods from 1949 to 1965, from 1966 to 1990 (archival certificates, certificates of rural, village (aul) Councils of People's Deputies, housing and maintenance departments, local governments, akims of the village, aul (village), aul (rural) district, cooperatives of apartment owners; work record; diploma of graduation from an educational institution; military ID; a birth certificate, or an electronic document from the digital documents service (for identification), a certificate of basic secondary education or general secondary education, a certificate of marriage (matrimony) (certificate of state registration of acts of civil status) or a certificate of dissolution of marriage (matrimony) (if any) or an extract from the act record on the dissolution of marriage (matrimony) (if the surname is changed), if there is – a certificate issued earlier in accordance with the procedure established by the Law of the Republic of Kazakhstan "On social protection of citizens affected by nuclear tests at the Semipalatinsk Nuclear test site".
The documents are submitted in originals for verification, after which the documents are returned to the service recipient.
Electronic copies of documents are provided through the portal, with the exception of an identity document.
If the documents confirming the fact and period of residence on the territory of the Semipalatinsk nuclear test site have not been preserved, then a court decision is submitted to establish the legal fact and period of residence on the territory exposed to nuclear tests.
The service provider receives information about the identity documents of the service recipient confirming registration at the permanent place of residence from the state information systems through the gateway of the "electronic government".
The service provider and the State Corporation receive the written consent of the service recipient to use the information that constitutes a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
The term of rendering the state service: when contacting the service provider, the State Corporation or the portal – from the moment of registration of the package of documents by the service provider: making a decision on registration (refusal of registration) of citizens affected by nuclear tests at the Semipalatinsk nuclear test site – 20 (twenty) working days from the date of registration of the application; issuance of a certificate to first–time service recipients – 5 (five) working days after the decision on registration of citizens affected by nuclear tests at the Semipalatinsk nuclear test site; issuance of a duplicate certificate - 5 (five) working days from the date of registration of the application of the service recipient.
The result of the provision of a public service by a service provider, in a State corporation or through a portal:
1) the decision to recognize citizens of the Republic of Kazakhstan as victims of nuclear tests at the Semipalatinsk nuclear test site;
2) issuance of a certificate or its duplicate.
Grounds for refusal to provide public services established by the laws of the Republic of Kazakhstan:
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) inconsistency of the service recipient and (or the submitted materials, data and information necessary for the provision of public services,
3) the negative response of the authorized state body to the request for approval, which is required for the provision of public services, as well as
negative conclusion of the examination, research or verification;
4) the absence of the consent of the service recipient, provided in accordance with Article 8 of the Law of the Republic of Kazakhstan "On Personal Data and their Protection", for access to restricted personal data required for the provision of public services.
The complaint of the service recipient received by the service provider directly providing public services is subject to consideration within five working days from the date of its registration.
The complaint of the service recipient received by the authorized body for the assessment and control of the quality of public services is subject to consideration within fifteen working days from the date of its registration.