«Purpose of housing assistance»
In the State Institution "Department of Employment and Social Programs of the City of Sarani" (hereinafter - the service provider) to low-income families (citizens) permanently registered and living in a dwelling that is owned as the only dwelling on the territory of the Republic of Kazakhstan, as well as to tenants (sub-tenants) of a dwelling from the state housing fund and a dwelling rented by a local executive body in the private housing fund provides the state service "Assignment of housing assistance".
The state service is provided free of charge to individuals (hereinafter referred to as the service recipient).
Methods of providing public services:
1) Non–profit Joint Stock Company "State Corporation "Government for Citizens" (hereinafter - the State Corporation)
E-government web portal : egov.kz
The result of the provision of public services is a notification of the appointment of housing assistance or a reasoned response to the refusal to provide public services.
The term of rendering the state service is 8 (eight) working days.
The list of documents required for the provision of public services when the service recipient (or his representative under a notarized power of attorney) applies:
to a state corporation:
the identity document of the applicant (the original is submitted to identify the identity of the service recipient);
documents confirming family income (with the exception of information obtained from the relevant state information systems);
a certificate from the place of work or a certificate of registration as an unemployed person (with the exception of information obtained from the relevant state information systems);
information about child support and other dependents;
bank account;
invoices on the amount of monthly contributions for the maintenance of a residential house (residential building);
utility bills;
receipt-an invoice for telecommunications services or a copy of the contract for the provision of communication services;
an invoice on the amount of rent for the use of a dwelling rented by a local executive body in a private housing fund, presented by a local executive body.
to the e-government web portal" www.egov.kz:
request in the form of an electronic document certified by the service recipient's EDS;
electronic copy of documents confirming family income;
an electronic copy of a certificate from the place of work or a certificate of registration as an unemployed person;
electronic copy of information about child support and other dependents;
electronic copy of the bank account;
an electronic copy of the invoice on the amount of monthly contributions for the maintenance of a residential building (residential building);
an electronic copy of the utility bill;
an electronic copy of the receipt-an invoice for telecommunications services or a copy of the contract for the provision of communication services;
an electronic copy of the invoice on the amount of rent for the use of housing rented by the local executive body in a private housing fund, presented by the local executive body.
The service provider refuses to provide public services on the following grounds:
1) establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, objects, data and information necessary for the provision of public services with the requirements established in these Rules;
3) in relation to the service recipient, there is a court decision (verdict) that has entered into legal force on the prohibition of activities or certain types of activities requiring the receipt of a certain public service;
4) in respect of the service recipient, there is a court decision that has entered into legal force, on the basis of which the service recipient is deprived of a special right related to receiving a public service.
Complaints are submitted to the head of the service provider or the authorized body in the field of housing relations (hereinafter referred to as the authorized body) or to the blog of the head of the authorized body (the "Blog of the head of the authorized body" page).
Complaints are accepted in writing by mail or on purpose through the office of the service provider or the authorized body on working days.
When contacting through the portal, information on the appeal procedure can be obtained by calling the unified contact center 1414.
Consultations on the appointment of housing assistance can be obtained at the State Institution "Department of Employment and Social Programs of the city of Saran" at the address: 45 Pobedy Street, Saran, contact phone number - 79077