Report on the provision of public services in 2022
The State Institution "Department of Employment and Social Programs of the city of Sarani" provides 21 public services to the population included in the Register of Public Services.
Of these, 2 are fully automated and are provided through the e–government portal.
In general, 4,200 public services have been provided this year.
including:
through the State Corporation "Government for Citizens" - 245;
by direct appeal to the service provider (in paper form) with an alternative – 1703;
via the e-government web portal - 1493;
in the proactive format – 62;
on the portal "enbek.kz " - 697.
There are no violations of the terms of service provision.
The standards of public services are posted on the department's website and stands.
Within the framework of the information and explanatory sphere, the following work has been carried out:
In January:
the newspaper "Saran Gazeti" published an article on January 26, "Meeting with civil society at the State Institution "Department of Employment and Social Programs of the city of Saran", covering 12 people;
On January 19, a live broadcast was held on Instagram "On the results of the implementation of the State Program of Productive Employment and Mass Entrepreneurship for 2017-2021 "Enbek" for 2021 and the main plans for 2022", covering the population of 545 people;
In February:
1 job fair was held with coverage of 24 people.
In March:
the newspaper "Saran Gazeti" published an article on March 7, a report on the work of the State Institution "Department of Employment and Social Programs of the city of Saran for 2021";
On March 2, a live broadcast was held on Instagram "On providing persons with disabilities with technical means of rehabilitation and social services through the Social Services Portal" with coverage of 746 people;
In just 1 quarter of 2022, 5 events were held covering 1,327 people.
In April:
On April 13, a live broadcast "Provision of public services, provision of social benefits" was held on Instagram, covering 440 people;
On April 15, a job fair was held, covering 1030 people.
In total, there are 2 events in April with coverage of 1,470 people.
In may:
On May 13, Instagram posted information on the provision of the state service "Appointment of housing assistance".
In total, there is 1 event in May with coverage of 18 people.
In June:
June 23 Instagram article "Digital family Card" - potential recipients of TSA, with coverage of 13 people.
June 29 - Instagram hosted a live broadcast "On the rules for issuing, extending and revoking a decision to a migrant worker", covering 670 people.
June 30 job fair with coverage of 311 people.
In total, there are 3 events in June covering 994 people.
In July:
There are 2 articles on the department 's website
"Provision of public services", "Social security of socially vulnerable segments of the population".
In August:
August 23 - a live broadcast was held on Instagram "On reimbursement of the costs of home schooling for disabled children" with coverage of 23 people.;
August 5 – a training seminar-council was held in the State Corporation "Government for Citizens" on the provision of public services "Issuance, extension and cancellation of permits to labor immigrants", covering 9 people.;
August 8, an article on Instagram about the seminar, covering 37 people.
In September:
September 9 - a job fair was held, covering 300 people.;
September 12 - Instagram hosted a live broadcast "About the work of the department of social assistance at home for children and persons with disabilities", covering 796 people;
September 14 – a public services fair was held on Instagram with coverage of 709 people.
In October:
October 19 - a public services fair was held on Instagram with a coverage of 1052 people.
In November:
In the State Institution "Department of Employment and Social Programs of the city of Sarani", information and explanatory work was carried out on combating corruption and on registration of documents for the appointment of the state service "Appointment of housing assistance", covering 14 people.
In December:
December 8 - on Instagram, information and explanatory work on the registration of documents for the appointment of the state service "Issuance of housing certificates", covering 24 people.
December 12 - on the official website of the State Institution "OZ and JV of the city of Sarani", information and explanatory work on the registration of documents for the appointment of the state service "Registration of documents for the provision of disabled people and disabled children with sanatorium treatment", covering 3 people.
December 13 - on Instagram, information and explanatory work on combating corruption and on the paperwork for the appointment of the state service "Issuance, extension and revocation of a permit to a labor immigrant", covering 20 people.
December 20 - In the State Institution "Department of Employment and Social Programs of the city of Sarani", in the department of social assistance, carrying out information and explanatory work on the registration of documents for the appointment of the state service "Appointment of social assistance to certain categories of needy citizens by decisions of local representative bodies", covering 8 people.
It should be noted that the department and the Employment Center are constantly broadcasting videos on the procedure for providing public services and combating domestic corruption.
In order to assist citizens who do not have computers and Internet connection, self-service corners are equipped.