Registration of documents for the provision of disabled people with technical and auxiliary (compensatory) means
In the State Institution "Department of Employment and Social Programs of Sarani city", persons with disabilities are provided with the state service "Registration of documents for the provision of disabled persons with technical and auxiliary (compensatory) means" (hereinafter - the Service).
Technical aids include: sign language aids for people with hearing disabilities, typhlotechnical aids for people with visual disabilities and mandatory hygiene products.
Persons with disabilities or their legal representatives, or persons who have received a power of attorney from them for the right to issue documents, provide the following documents to the Offices of the State Corporation "Government for Citizens" (PSC), or to the State Institution "Department of Employment and Social Programs of the city of Sarani"::
1) application
2) a document certifying his identity (for identification);
3) a power of attorney from a disabled person, which does not require notarization, in the case of a person who has received a power of attorney from a disabled person.
Specialists receive information about the identity document, about the establishment of disability, about the measures developed in the individual rehabilitation program from the information systems of state bodies.
In the absence of information in information systems, copies of paper documents containing the above information are attached to the application.
In the case of applying for Services, persons with disabilities from labor injury or occupational disease must provide an act of an industrial accident that led to disability and information about the termination of the activity of an employer-an individual entrepreneur or the liquidation of a legal entity through whose fault the labor injury or occupational disease was received.
When submitting documents, the applicant is issued:
in the offices of the State Corporation "Government for Citizens" - a receipt;
in the employment department - a coupon indicating the date of registration, surname and initials of the person who accepted the documents.
A complaint about the actions (inaction) of specialists of employment departments or PSC is filed in writing by mail or on purpose through the office of the relevant organization addressed to the head. Confirmation of acceptance of the complaint is its registration (stamp, incoming number and date) with the indication of the surname and initials of the person who accepted the complaint, the time and place of receipt of the response to the complaint filed.
The term of consideration of the complaint is 5 working days from the date of its registration.
In cases of disagreement with the results of the rendered public service, the applicant may apply to the court in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
Currently, within the framework of the pilot project, persons with disabilities, in the presence of an electronic digital signature, have the opportunity to apply for the provision of public services through the portal of the electronic government of the Republic of Kazakhstan "egov.kz ", without making an application and providing additional documents.
For the convenience of persons with disabilities, self-service corners are equipped in the State Institution "Department of Employment and Social Programs of the city of Sarani", KSU "Employment Center of the city of Sarani" and in the Saransk branch of the Population Service Center, in the State Institution "Akim's Office of the village of Aktas".
In order to improve the quality of social services and provide rehabilitation facilities, the Social Services Portal (hereinafter referred to as the Portal) has been launched since January 1, 2021, which is an automated system that allows persons with disabilities to independently purchase rehabilitation facilities and social services directly from suppliers at prices guaranteed by the state. Additionally, the Portal provides the opportunity to purchase more expensive goods and services, subject to an additional payment by a citizen, when choosing them. To receive services on the Portal, you must have an electronic digital signature (EDS).
Applications submitted by persons with disabilities are sent to the Portal for execution, taking into account the allocated funding for the current year, after that the recipients of services receive an SMS on the phone, about the opportunity to place an order.
If you have any questions, citizens can use the Portal in the self-service corners. Contact phone numbers for inquiries: 8(72137)76805, 8(778)9796632.