The public service is provided on the basis of the decision of the Balkhash town maslikhat dated December 24, 2013 No. 24/176 "On approval of the Rules for the provision of social assistance, the establishment of the size and determination of the list of certain categories of citizens in need", the Standard of the public service "Assignment of social assistance to certain categories of needy citizens by decisions local representative bodies", approved by order of the Minister of Health and Social Development of the Republic of Kazakhstan dated April 28, 2015 No. 279.
The state service is provided at a time, in the form of social assistance to those in difficult life situations for persons permanently residing in Balkhash town and the corresponding administrative-territorial unit (Gulshat, Sayak).