
Akim of the region Gauez Nurmukhambetov got acquainted with the work of the modernized Public Service Center. The head of the region, during a conversation with visitors, was interested in the quality of services provided.
Last year there were qualitative changes here. The speed of service provision has increased, the waiting area has become more comfortable, and the self-service sector has also improved. All this allows visitors to the public service center to quickly and without unnecessary paperwork receive the necessary service.
The region provides about 6 million public services annually. 98.8% of them are in electronic form. The head of the region noted that it is necessary to further digitalize processes and go online as much as possible. To do this, it is necessary to increase the number of visits of mobile public service centers to villages for explanatory work with residents.