Today, the "E-otinish" information system operates on the principle of a single window for receiving all citizens' appeals.
Everyone can contact the first heads of state bodies and other institutions through this system.
The platform allows applicants to monitor and independently monitor the progress of consideration of the application https://eotinish.kz/
All appeals and requests received by the system are strictly registered and controlled by both the state body itself and the Prosecutor General's Office.
After receiving the final response from a government agency or other institutions, applicants can assess how satisfied they are with this response.