
The one contact center under the Shymkent mayor's office was opened in order to advise citizens during the state of emergency from March 22 to April 9. Operators of the number 39-50-55 have received 8707 calls on nine phone lines.
Only in the last three days, specialists have responded to 2,224 calls.
- 5454 appeals related to social assistance issues,
- 1553-transportation,
- 722-entrepreneurship,
- 378-operation of roadblocks,
- 223-communal issues
- 128-quarantine actions,
- 87-sales of protective masks,
- 86-growing of products prices,
- 76-other questions.
To strengthen the work on answers to questions related to the social sector, specialists of district mayor's office are on duty, telephone communication is connected to the forwarding system.