FOR 4 MONTHS UNITED CONTACT CENTER "iKomek" REPLIED TO ABOUT 20 THOUSAND PEOPLE'S COMPLAINTS
In Shymkent, the unified contact center iKomek replied to about 20,000 complaints from residents in four months. The center, which has been operating since June, received 20,641 complaints and suggestions. 19,846 of them were satisfied. The remaining 795 complaints are under consideration.
This was reported to the city mayor Murat Aitenov by the head of city situation center Azat Amirtayev.
According to him, passenger transport and the transport sector are leading in the rating of applications. 618 complaints were registered for public transport and roads, and 498 complaints were considered for public utilities. The next lines are rendered by employment, social and housing issues.
The city mayor listened to the work done on providing feedback to the public and issued a warning to the heads of industries responsible for overdue complaints. He also noted that he will receive a monthly report and keep everything under personal control.
We remind you that if you have any questions or complaints about the work of the city mayor's office, you can call 109 or send a message to the WhatsApp messenger+7 7777 109 109.
This was reported to the city mayor Murat Aitenov by the head of city situation center Azat Amirtayev.
According to him, passenger transport and the transport sector are leading in the rating of applications. 618 complaints were registered for public transport and roads, and 498 complaints were considered for public utilities. The next lines are rendered by employment, social and housing issues.
The city mayor listened to the work done on providing feedback to the public and issued a warning to the heads of industries responsible for overdue complaints. He also noted that he will receive a monthly report and keep everything under personal control.
We remind you that if you have any questions or complaints about the work of the city mayor's office, you can call 109 or send a message to the WhatsApp messenger+7 7777 109 109.
Press service of Shymkent city mayor