In accordance with subparagraph 74-1) of paragraph 16 of the Regulations on the Ministry of Internal Affairs of the Republic of Kazakhstan, approved by the Decree of the Government of the Republic of Kazakhstan dated June 22, 2005 No. 607, I ORDER:
1. Approve the attached Police Standard.
2. The Department of Personnel Policy of the Ministry of Internal Affairs of the Republic of Kazakhstan (Saitbekov A.M.) in accordance with the procedure established by the legislation of the Republic of Kazakhstan to provide:
1) state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;
2) placement of this order on the Internet resource of the Ministry of Internal Affairs of the Republic of Kazakhstan;
3) within ten working days after the state registration of this order with the Ministry of Justice of the Republic of Kazakhstan, submission to the Legal Department of the Ministry of Internal Affairs of the Republic of Kazakhstan of information on the implementation of measures provided for in subparagraphs 1) and 2) of this paragraph.
3. Control over the execution of this order shall be entrusted to the supervising Deputy Minister of Internal Affairs of the Republic of Kazakhstan.
4. This order shall enter into force upon the expiration of ten calendar days after the date of its first official publication.
Minister of the Interior
Of the Republic of Kazakhstan E. Turgumbayev
Approved by order
Police Standard
Chapter 1. General provisions
1. Police service is an expression of special trust on the part of society and the state and places high demands on the personal and professional qualities of a police officer.
2. A policeman should always remember that every person and citizen of the Republic of Kazakhstan should feel safe, see in a policeman his defender, ready to help in any difficult moment and able to reliably protect his life, health, rights and freedoms, honor and dignity from criminal and other illegal encroachments.
3. A policeman should be a patriot of his country, fully devoted to the service, ensuring the protection of the legitimate interests of citizens, society and the state as a whole, guided by the principles of legality, justice and impartiality.
4. This Police Standard (hereinafter referred to as the Standard) is designed to help strengthen the image of a police officer and the trust of citizens in the police.
Chapter 2. Personal and professional qualities of a policeman
5. To successfully complete the assigned tasks , a policeman must have such personal qualities as:
discipline;
determination and courage;
sense of duty;
endurance and stress resistance;
intelligence;
developed sense of duty and justice;
honesty and integrity;
responsibility and integrity;
self-control;
humanity;
polite;
communication skills;
striving for self-improvement.
6. In professional activity, a police officer needs to know and skillfully apply in practice the requirements of regulatory legal acts regulating his activities, have the skills of physical and combat training, first aid, maintenance of official documentation and in the field of information technology, competently plan and perform official tasks, rationally, effectively use office time.
7. The appearance of a policeman should contribute to strengthening the trust of citizens and the authority of the internal affairs bodies, in connection with which a policeman should strictly observe the wearing of uniform, be fit and tidy, maintaining an exemplary appearance that commands respect from colleagues and citizens.
8. In professional activity , a policeman should:
resolutely prevent offenses, carry out fair and understandable actions to others that exclude violations of the rule of law and infringement of the rights of citizens, including those detained and arrested;
act honestly, impartially, and resolutely counteract manifestations of corruption;
respect the constitutional rights of citizens on privacy;
to be polite and tactful when communicating with citizens, especially children, women, persons with disabilities and the elderly, to be sensitive and objective about their appeals and statements, to provide necessary assistance, including first aid;
state your comments and requirements in a correct and convincing manner, showing restraint and self-control;
be able to resolve conflict situations.
9. When communicating with citizens on the part of a policeman , it is unacceptable:
statements and actions of a discriminatory nature based on gender, age, race, nationality, language, citizenship, social, property or marital status, political or religious preferences;
threats, insulting expressions or remarks, arrogant tone, rudeness, arrogance, incorrectness, making unlawful accusations;
use of profanity and slang;
actions that interfere with normal communication or provoke illegal behavior.
10. A police officer with the authority of a supervisor must:
accurately determine the tasks and scope of official powers of their subordinates in accordance with job descriptions;
transfer professional knowledge and practical work experience to subordinates;
to educate subordinates on a daily basis in the spirit of the strictest observance of the Constitution, laws of the Republic of Kazakhstan, honest and conscientious performance of official duty, irreconcilable attitude to rudeness and callousness;
to provide social and legal protection of subordinates, to surround veterans, police officers who were injured and maimed in the line of duty, as well as family members of police officers who died in the line of duty with attention;
ensure compliance with the principles of meritocracy when dealing with personnel issues;
take measures aimed at occupational safety, health, creating safe and necessary conditions for effective activity, as well as creating a favorable moral and psychological climate;
to show fairness and objectivity in assessing the results of the activities of subordinate subordinates, as well as the application of incentives and penalties.
Chapter 3. Final provisions
11. Compliance with the police Standard is a necessary condition for public trust, an important factor in the quality performance of official tasks.