On Approval of the Rules for the Operation of Family Support Centers
Order of the Minister of Culture and Information of the Republic of Kazakhstan dated June 14, 2024 No. 256-NK. Registered with the Ministry of Justice of the Republic of Kazakhstan on June 14, 2024 No. 34499.
In accordance with paragraph 3 of Article 5-1 of the Code of the Republic of Kazakhstan "On Marriage (Matrimony) and Family", I ORDER:
To approve the attached Rules for the Operation of Family Support Centers.
The Committee for Youth and Family Affairs of the Ministry of Culture and Information of the Republic of Kazakhstan, in accordance with the procedure established by the legislation of the Republic of Kazakhstan, shall ensure:
1) state registration of this order with the Ministry of Justice of the Republic of Kazakhstan;
2) posting of this order on the website of the Ministry of Culture and Information of the Republic of Kazakhstan;
3) Within ten business days of the state registration of this order with the Ministry of Justice of the Republic of Kazakhstan, submit information on the implementation of the measures stipulated in subparagraphs 1) and 2) of this paragraph to the Legal Department of the Ministry of Culture and Information of the Republic of Kazakhstan.
Oversight over the implementation of this order shall be assigned to the supervising Vice Minister of Culture and Information of the Republic of Kazakhstan.
This order shall enter into force ten calendar days after the date of its first official publication.
Minister of Culture and Information
Republic of Kazakhstan
A. Balaeva
"APPROVED"
Ministry of Health
Republic of Kazakhstan
"APPROVED"
Ministry of Labor
and Social Protection
Republic of Kazakhstan
"APPROVED"
Ministry of Finance
Republic of Kazakhstan
"APPROVED"
Ministry of Education
Republic of Kazakhstan
"APPROVED"
Ministry of Tourism and Sports
Republic of Kazakhstan
"APPROVED"
Ministry of National Economy
Republic of Kazakhstan
"APPROVED"
Ministry of Internal Affairs
Republic of Kazakhstan
"APPROVED"
Ministry of Digital Development Innovation
and Aerospace Industry
Republic of Kazakhstan
Approved by Order No. 256-NK of the
Minister of Culture
and Information
of the Republic of Kazakhstan dated June 14, 2024
Rules for the Operation of Family Support Centers
Chapter 1. General Provisions
These Rules for the Operation of Family Support Centers (hereinafter referred to as the Rules) have been developed in accordance with paragraph 3 of Article 5-1 of the Code of the Republic of Kazakhstan "On Marriage (Matrimony) and Family" and define the procedures for the operation of Family Support Centers (hereinafter referred to as the Centers).
The Rules use the following key concepts:
1) Special social services – a set of services that provide an individual (family) with the conditions to overcome obstacles that objectively disrupt a person's life and are aimed at creating equal opportunities for participation in society with other citizens;
2) Difficult life situation – a situation recognized, on the grounds stipulated by the Social Code of the Republic of Kazakhstan, as objectively disrupting a person's life and which the person cannot overcome independently;
3) 111 Contact Center for Family Issues and the Protection of Women's and Children's Rights (hereinafter referred to as the 111 Contact Center) – a legal entity designated by the authorized body in the field of information technology, performing the functions of an information, reference, organizational, and psychological service on family issues and the protection of women's and children's rights;
4) An integrated model for providing comprehensive support to individuals (families) in difficult life situations within the competence of state bodies – an organizational and functional approach that involves the participation of state bodies under the coordination of the authorized state body in order to strengthen interdepartmental cooperation.
Coordination and methodological guidance of the activities of the Centers are provided by the authorized body in the field of state family policy. The staffing schedule for the Centers is established by local executive bodies of districts and cities, observing the minimum staffing standards for Center employees in accordance with the Appendix to these Rules.
The Centers are funded from local budgets and other sources not prohibited by the legislation of the Republic of Kazakhstan.
Chapter 2. Procedure for the Operation of Family Support Centers
The Centers:
1) implement state family policy measures, including measures to preserve marriage and family and resolve family conflicts;
2) coordinate efforts to provide support to individuals (families) in difficult life situations by state bodies within their competence, including through an integrated model;
3) assist in providing social, legal, and psychological support to individuals (families) in difficult life situations;
4) provide support to individuals with signs of domestic violence