On the approval of the Rules for the provision of housing assistance
Order of the Minister of Industry and Construction of the Republic of Kazakhstan dated December 8, 2023 No. 117. Registered with the Ministry of Justice of the Republic of Kazakhstan on December 12, 2023 No. 33763.
In accordance with subparagraph 9-1) of Article 10-2 of the Law of the Republic of Kazakhstan "On Housing Relations" and subparagraph 1) of Article 10 of the Law of the Republic of Kazakhstan "On Public Services", I ORDER:
To approve the Rules for the provision of housing assistance in accordance with Annex 1 to this order.
To invalidate some orders on the list in accordance with Annex 2 to this order.
The Committee on Construction and Housing and Communal Services of the Ministry of Industry and Construction of the Republic of Kazakhstan shall ensure, in accordance with the procedure established by law,:
1) the state registration of this order in the Ministry of Justice of the Republic of Kazakhstan;
2) posting of this order on the Internet resource of the Ministry of Industry and Construction of the Republic of Kazakhstan.
Control over the execution of this order should be entrusted to the supervising Vice-Minister of Industry and Construction of the Republic of Kazakhstan.
This order shall enter into force upon the expiration of ten calendar days after the date of its first official publication.
Minister of Industry and Construction
The Republic of Kazakhstan
K. Sharlapaev
"AGREED"
Ministry of Agriculture
The Republic of Kazakhstan
"AGREED"
Ministry of Labor and
social protection of the population
The Republic of Kazakhstan
"AGREED"
Ministry of Digital Development,
innovation and aerospace
industry
Appendix 1 to the order
Minister of Industry
and Construction
Republic of Kazakhstan
dated December 8, 2023 No. 117
Rules for providing housing assistance
Chapter 1. General provisions
These Rules for providing housing assistance (hereinafter referred to as the Rules) have been developed in accordance with subparagraph 9-1) of Article 10-2 of the Law of the Republic of Kazakhstan "On Housing Relations" and subparagraph 1) of Article 10 of the Law of the Republic of Kazakhstan "On Public Services" (hereinafter referred to as the Law) and determine the procedure for assigning housing assistance to low-income families (citizens).
The Rules use the basic concepts:
1) The State Corporation "Government for Citizens" (hereinafter – the State Corporation) is a legal entity established by decision of the Government of the Republic of Kazakhstan to provide public services in accordance with the legislation of the Republic of Kazakhstan, organize work on accepting applications for the provision of public services and issuing their results to the service recipient on the principle of "one window", ensuring the provision of public services services in electronic form;
2) low–income families (citizens) - persons who, in accordance with the housing legislation of the Republic of Kazakhstan, have the right to receive housing assistance;
3) the total income of a low–income family (citizens) is the sum of the types of income taken into account when assigning housing assistance;
4) the maximum allowable level of expenses – the ratio of the maximum allowable level of expenses of a low-income family (citizen) per month for the management of a condominium facility and maintenance of the common property of a condominium facility, including major repairs of the common property of a condominium facility, consumption of utilities and communication services in terms of increasing the subscription fee for a telephone connected to a telecommunications network, use of housing from the public housing fund and housing rented by a local executive body in a private housing fund, to the total income of a low-income family (citizens) as a percentage;
5) the e-government web portal is an information system that represents a single window of access to all consolidated government information, including the regulatory framework, and to public services, services for issuing technical specifications for connection to the networks of natural monopoly entities and services of quasi-public sector entities provided in electronic form.
A footnote. Paragraph 2 as amended by the Order of the Minister of Industry and Construction of the Republic of Kazakhstan dated 03/13/2024 No. 97 (effective ten calendar days after the date of its first official publication).
The state service is provided free of charge to low–income families (citizens) (hereinafter referred to as the service recipient). The assignment of housing assistance (hereinafter referred to as the state service) is provided by the local executive bodies of the cities of Astana, Almaty and Shymkent, districts and cities of regional significance (hereinafter referred to as the service provider).
Housing assistance is provided at the expense of the local budget to service recipients who are permanently registered and living in a dwelling that is owned as the only dwelling in the territory of the Republic of Kazakhstan, as well as to tenants (sub-tenants) of a dwelling from the state housing stock and a dwelling rented by a local executive body in a private housing stock, for payment:
expenses for the management of the condominium facility and the maintenance of the common property of the condominium facility, including major repairs of the common property of the condominium facility;
consumption of utilities and communication services in terms of increasing the subscription fee for a phone connected to a telecommunications network;
expenses for the use of housing from the public housing fund and housing rented by a local executive body in a private housing fund.
The expenses of the service recipient accepted for the calculation of housing assistance are determined as the amount of expenses for each of the above areas.
Housing assistance is defined as the difference between the amount of payment for the management of a condominium facility and the maintenance of the common property of a condominium facility, including major repairs of the common property of a condominium facility, consumption of utilities and communication services in terms of increasing the subscription fee for a telephone connected to a telecommunications network, use of housing from the public housing stock and housing rented by a local the executive body in the private housing fund, and the maximum allowable level of expenses of the service recipient for these purposes, established by local representative bodies, no more than 10 percent.
Housing assistance is provided upon invoices submitted by suppliers for monthly contributions for the management of the condominium facility and the maintenance of the common property of the condominium facility, including major repairs of the common property of the condominium facility according to cost estimates and utility bills at the expense of budgetary funds to service recipients. The amount and procedure for providing housing assistance are determined by local representative bodies of cities of republican significance, the capital, districts, cities of regional significance in accordance with paragraph 5 of Article 97 of the Law of the Republic of Kazakhstan "On Housing Relations".
The service recipient (or his representative, by virtue of authority based on a power of attorney, legislation, court decision or administrative act) applies for housing assistance once a quarter to a State Corporation or the e-Government web portal.
Chapter 2. The procedure for assigning housing assistance
In order to receive a public service, the Service Recipient sends to the Service Provider through the e-government web portal or a State Corporation an application for the appointment of housing assistance, in accordance with Annex 1 to these Rules.
The list of basic requirements for the provision of public services "Assignment of housing assistance" is provided in Appendix 2 to these Rules.
To assign housing assistance, the service recipient (or his representative under a notarized power of attorney) provides documents in accordance with paragraph 8 of the List of basic requirements for the provision of public services.
The reclamation of documents not provided for in this paragraph is not allowed. The service provider receives information about the presence or absence of a dwelling (in the Republic of Kazakhstan) belonging to them by right of ownership through information systems.
Upon repeated application, the service recipient (or his representative under a notarized power of attorney) submits only supporting documents on family income and utility bills for the past quarter before applying, with the exception provided for in paragraph 11 of these Rules.
When accepting documents through a State Corporation, the recipient is given a receipt for the receipt of the relevant documents.
Upon submission of an incomplete package of documents provided for in paragraph 8 of the List of basic requirements for the provision of public services, an employee of a State Corporation issues a receipt for refusal to accept documents in accordance with Appendix 3 to these Rules.
When contacting through the e-government web portal, the service recipient is sent to the "personal account" the status of acceptance of the request for the provision of public services, as well as a notification indicating the date and time of receipt of the result of the public service.
The state corporation accepts the application through an information system and sends it to the service provider who assigns housing assistance.
The Service Provider refuses to provide housing assistance in the manner and within the time limits provided for in paragraph 18 of these Rules.
The decision on the appointment of housing assistance or a reasoned response on the refusal to provide the service is made by the service provider who carries out the appointment of housing assistance. The notification of the appointment or a reasoned response on the refusal to appoint housing assistance is sent to the State Corporation or the "personal account" in the form of an electronic document.