THERE WERE 40% FEWER COMPLAINTS AGAINST CIVIL SERVANTS IN THE TURKESTAN REGION

THERE WERE 40% FEWER COMPLAINTS AGAINST CIVIL SERVANTS IN THE TURKESTAN REGION
To study compliance with the norms of official ethics, as well as the state of the moral climate of the M & E teams, an anonymous survey was conducted among 3,050 civil servants. In the online performance survey on the page of the regional akimat: https://www.gov.kz/memleket/entities/ontustik/survey/353... 1018 people took part.
Since the beginning of the year, 45 explanatory seminars and meetings have been held based on the results of an anonymous survey of civil servants. The specialists visited 13 district centers and 32 rural and settlement districts, held a personal reception of citizens.
As part of a separate schedule, together with employees of the regional Department of the Agency for civil service affairs of the Republic of Kazakhstan, meetings were held in all Departments of the regional akimat to explain ethics standards, changes in the field of civil service, as well as to improve the quality of services.
It should be noted that the page of the Commissioner for ethics of the Turkestan region has been opened in the social network "Facebook". To date, 36 reporting publications have been published here. In addition, all the buildings of the MIO in public places contain full information about the Commissioner for ethics of the regional akim's office.
"Since the beginning of the year, 8 citizens have applied for advice from different districts of the region. There were 6 reports of violations. As a result of consideration of the appeals, two civil servants were brought to disciplinary action, and 4 statements of the offense were not confirmed. There is also constant monitoring in the media. Since the beginning of the year, 9 negative publications about civil servants have been identified. 6 recommendations on conducting an internal investigation were sent, and civil servants were brought to disciplinary action on three facts, " Maksat Isayev, the ethics commissioner of the office of the akim of the Turkestan region, said.
To stimulate the work of Ethics Commissioners in cities and districts, together with employees of the regional Department of the Agency for Civil Service Affairs of the Republic of Kazakhstan, a rating of 16 performance evaluation indicators was introduced. By the end of the year, it is planned to provide civil servants with preventive materials.
According to the results of the first quarter of this year, the total number of applications received by the Department of the Agency for Civil Service Affairs decreased to 88, or by 40%, compared to the same period last year. The number of complaints from individuals decreased to 70, or 47%.
 
Press service of the akim of the Turkestan region