UMIRZAK SHUKEYEV RECEIVED RESIDENTS ON" OPEN AKIMAT " SQUARE

In Turkestan, the office of the "Open akimat" was presented, and governor of the region Umirzak Shukeyev held a single reception day in an online format. The goal of the" Open akimat " is to serve the people selflessly. Creation of a platform for ensuring transparency and accessibility of public services. Thus, residents of the region can meet directly with representatives of state bodies without prior appointment and raise their problematic issues.
"The concept of the head of state Kassym-Jomart Tokayev" Listening state " has been widely supported by the whole country. The opening of the office" Open akimat " is an important step in the transformation of the state apparatus, as well as in the formation of civil servants of a new formation and increasing comfort in providing services to the population. This office, which was opened for the benefit of the country, will certainly help to solve many problems," the governor of the region said.

The New Square was opened on the ground floor of the newly built house of Management, in order to open exchange of views with the population, to meet with the public, to get a closer look at the situation in the country. The draft format of the Unified Office provides specialists from 21 regional departments who work with applications and 16 who provide direct public services.

A waiting room, free wi-fi and ATMs and terminals connected to the e-gov portal are installed for visitors. In addition, there is an open space hall with residents in the format of an "Open dialogue", where a reception of citizens on personal issues will be held.

Akim of the region Umirzak Shukeyev, who held a single reception day, spoke to the residents of the region online. He listened to the complaints and gave instructions to the responsible deputies. In particular, a local resident from Sairam district asked for land for the opening of a plant. In this regard, it was noted that in one Karabulak district, about 1.5 thousand illegal actions were detected against land plots. The head of the region instructed to implement the entrepreneur's application in accordance with the requirements of the law. Also, a resident of the village of Zhenis, Maktaaral district, on behalf of his fellow villagers, expressed gratitude and expressed hope. Umirzak Estayevich gave instructions to the population base of Baidibek, Arys, Sairam and Maktaaral districts through direct contact with the akims of the relevant districts and cities.

According to the approved schedule, in order to minimize appeals of residents of the region and increase the quality of response, the regional akim's office is doing a lot of work. Weekly, deputy akims of the region personally receive residents of the region in an online format. This, in turn, will allow local residents to find solutions to the problems raised in one place and satisfy their requests.

In order to organize Unified days of reception of citizens on the last friday of each month, a separate reception of citizens has been created in this office. Residents can leave their requests on various issues.

Press office of the akim of Turkestan region