A representative of the Ombudsman helped to reinstate the rights of convicts in Aktobe region

The representative of the Commissioner for Human Rights in Aktobe region with a collective complaint was approached by relatives of citizens serving sentences in the institution No. 8 of the Criminal Executive System Committee of the Ministry of Internal Affairs of the Republic of Kazakhstan.

According to them, this facility had a room for visits with relatives, but no conditions were created in this room: the heating pipes froze and there was no heat.

The representative of the Ombudsman immediately responded to the issue, having addressed to the Department of Criminal Executive System Management of the Ministry of Internal Affairs of the Republic of Kazakhstan in Aktobe region with a recommendation to immediately restore the violated rights of citizens, to bring the waiting room in compliance with the requirements.

As a result, the appeal was fully satisfied and heat was restored in the waiting room. In addition, chairs and tables were placed in the room so that visitors could wait to meet with convicted relatives; now people who came from different regions will not have to wait outside in the cold for a visit.