HOTLINE FOR COMPLAINTS ABOUT PROBLEMS IN SCHOOLS AND UNIVERSITIES LAUNCHED IN KAZAKHSTAN
The Committee for Quality Assurance in the Field of Education and Science of the Ministry of Education and Science of the Republic of Kazakhstan has published hotline numbers for citizens' appeals.
The specialists of the hotline will work so that Kazakhstanis can inform the staff of the committee and territorial departments about various problems.
«Since a new academic year began in September for 3.6 million schoolchildren, about 400 thousand teachers, about 600 thousand students and more than 35 thousand teachers of the country, issues related to the field of education are among the most urgent», the ministry noted.
Kazakhstanis will be able to complain about problems related to school toilets, CCTV cameras, panic buttons, other elements of security systems, dormitories, as well as issues of attracting teachers to unusual functions.
«Parents, teachers and just caring people will be able to send photos and videos about the non-compliance of security systems, school toilets, conditions in dormitories with the accepted requirements via the WhatsApp mobile application to the mobile number 8-705-206-59-32», the department reported.
As promised in the ministry, issues related to schools will be transferred to local executive bodies. Nevertheless, all these appeals will be under the control of the committee and its territorial departments until the final elimination of problems.
«We take control of citizens' appeals and thank them for their activity in ensuring the safety of children. If others follow this example, informing us about the facts of inconsistencies, we will send them to the akimats, which are responsible for solving, for example, problems with video cameras or sanitary units in schools, and monitor themselves until the issue is fully resolved», said Gulzat Kobenova, chairman of the Committee for Quality Assurance in Education and Science.
According to the ministry, since the beginning of the current academic year, about 70 appeals have already been received, measures have been taken for each of them.