
Kazakhstani citizens continue to submit applications to the consumer protection Committee of the Ministry of trade and integration of the Republic of Kazakhstan for the restoration of their violated rights by the airline "Bek air" JSC, which does not reimburse money for tickets of canceled flights.
In the third claim, represents the interests of 108 Kazakhstanis who bought 212 air tickets for 7.6 million tenge.
We remind you that on June 17 and July 24, the court granted two claims of KZPP to JSC "Bek air" in full.
To represent the interests of consumers in court, they must send an application to the KZPP in the prescribed form, which can be downloaded from the website at the link: https://beta.egov.kz/memleket/entities/mti-kzpp/documents/details/12756?lang=ru.
Applications are accepted via:
- e-government portal: https://egov.kz/cms/ru/services/citizen_and_the_government/e_app
- telegram bot kzpp_bot.
The application must also be accompanied by:
- copies of identity documents (identity card, passport, birth certificate);
- copies of documents confirming payment (fiscal receipt, etc.);
- a copy of the ticket;
- information about the applicant's Bank details (Bank statement);
- documents confirming that the consumer has previously applied to Bek-air on this issue (copies, screenshots, etc.).