The court granted the second claim of the consumer protection Committee to " Bek air"

The court granted the second claim of the consumer protection Committee to " Bek air"

Today, on July 24, 2020, the Turksib court of Almaty granted the second claim of the Committee for consumer protection of the Ministry of trade and integration of the Republic of Kazakhstan (KZPP) to the airline "Bek air" JSC for the refund of the cost of tickets for canceled flights.

KZPP represented the interests of 81 people (who bought 177 tickets), the amount of the claim was 5.9 million rubles. tenge. Recall that the second claim was filed on July 3, 2020.

Kzpp claims:

Recognize the right of consumers of services of JSC "Bek air" to refund the full cost of previously purchased tickets for flights that were canceled through no fault of the consumer.


Compel the Respondent to reimburse the full cost of previously purchased tickets for flights that were canceled through no fault of the consumer.


Recover from JSC" Bek air " the amounts paid for air tickets in favor of consumers.

After the court's decision comes into force, the KZPP will assist in the speedy return of funds to consumers.

KZPP, as an authorized body, will continue to protect Kazakhstanis and assist in the restoration of violated consumer rights.