The Committee for consumer protection of the Ministry of trade and integration of the Republic of Kazakhstan filed a second lawsuit against the airline "Bek air"

Today, on July 3, 2020, KZPP filed a second lawsuit against Bek air JSC in the Turksib district court of Almaty.

The Committee for the protection of the rights of consumers represents the interests of 81 people who purchased 177 air tickets for a total amount of 5,902,916 tenge, the carrier of which is the defendant.

Еquirements of the The Committee for the protection of the rights of consumers-recognize the right of consumers of services of JSC "Bek air" to refund the full cost of previously purchased tickets for flights that were canceled through no fault of the consumer and recover the amounts paid for air tickets in favor of consumers.

All incoming requests will be additionally included in the claim. To do this, consumers need to send an application to the The Committee for the protection of the rights of consumers in the prescribed form, which can be downloaded on the website at the link:

https://beta.egov.kz/memleket/entities/mti-kzpp/documents/details/12756?lang=ru.
Applications are accepted via:
- e-government portal: https://egov.kz/cms/ru/services/citizen_and_the_government/e_app
- telegrams – bot kzpp_bot.

Together with the application, you must also attach:
- copies of identity documents (identity card, passport, birth certificate);
- copies of documents confirming payment (fiscal receipt, etc.);
- a copy of the ticket;
- information about the applicant's Bank details (Bank statement);
- documents confirming that the consumer has previously applied to Bek-air on this issue (copies, screenshots, etc.).