Bek Air The consumer protection Committee is preparing a claim No. 2

The Committee for consumer protection of the Ministry of trade and integration of the Republic of Kazakhstan (KZPP) continues to receive requests from customers of the airline JSC “Bek air”, who bought tickets for flights canceled later.

Already after the trial, which KZPP won on June 17, to date, about 20 more applications for violated consumer rights and representation in court in this regard have been received.

KZPP will defend the rights of Kazakhstani consumers to the end. Now the Committee's lawyers are preparing materials for the second claim against the airline “Bek air” JSC in the Tursib district court of Almaty.

In this regard, we remind you that in order to represent your interests in court, consumers must send an application in the prescribed form to the KZPP, which can be downloaded on the website at the link:

https://beta.egov.kz/memleket/entities/mti-kzpp/documents/details/12756?lang=ru.
Applications are accepted via:
- e-government portal: https://egov.kz/cms/ru/services/citizen_and_the_government/e_app
- telegrams – bot kzpp_bot.

Together with the application, you must also attach:
- copies of identity documents (identity card, passport, birth certificate);
- copies of documents confirming payment (fiscal receipt, etc.);
- a copy of the ticket;
- information about the applicant's Bank details (Bank statement);
- documents confirming that the consumer has previously applied to Bek-air on this issue (copies, screenshots, etc.).