Domestic business on the guard of consumer rights and quality products
On November 29 of this year, the Committee for Consumer Protection of the Ministry of Trade and Integration of the Republic of Kazakhstan held a videoconference with civil and business communities.
Presented new norms of the project, the Law «On Protection of Consumer Rights», as well as the draft concept and roadmap of the social project «Sapaly Onim», the report was made by Bulat Tanabergenov - Deputy Chairman of the Committee
In June 2023, the draft Law «On Protection of Consumer Rights» was submitted to the Majilis of the Parliament. The innovations of the draft law are the following norms:
- free choice of protection methods and simplification of consumer complaints (barriers and bureaucratic steps are eliminated);
- Strengthening the role of public institutions for consumer protection;
- Expansion of basic principles for comprehensive protection in all spheres of human life;
- strengthening consumer protection in online commerce;
- introduction of the institution of the Ombudsman in this area;
- the right to file lawsuits by the public in defense of an indefinite number of persons;
- and other norms aimed at ensuring effective protection of consumer rights and improving the quality of life in society.
The report touched upon the issues on ensuring food security in the domestic market, launched a new concept «Sapaly Onim». The new model provides for:
- mobilizing the potential of the non-governmental sector;
- assistance to the non-governmental sector;
- creation of a public fund to counteract the penetration of dangerous, falsified and low-quality products into the domestic market;
- creation of an interdepartmental council on trade and consumer protection for inter-sectoral coordination of government agencies;
- protection of domestic commodity producers from unfair competition.
The brand «Sapaly Onim» should create high competition, first of all, in the domestic market of the country.
Public control tools will allow monitoring the processes outlined. The speakers at the conference were:
Президент «Национальной Лиги Потребителей» Светлана Романовска отметила о наличии знака качества «Алтын сапа» и «Безупречность».
«If we want to make entrepreneurs more competitive, consumers must be literate and patriots of the country» -Svetlana Romanovskaya Romanovskaya is convinced that only a literate consumer can clean the market from unscrupulous entrepreneurs.
President of Public Association «Public Association Consumer «Rights Protection and Competition Development» for Atyrau region Balzhan Dosmukhambetova.
«Currently, the market of Kazakhstan is saturated not only with domestic goods, but also with goods from other countries. The product quality mark first of all guarantees the quality and safety of products. «Sapaly Onim» is aimed at ensuring food security in the domestic market, protecting consumer rights and supporting local producers».
Sagyngazy Kurmanalin, Deputy Head of the Association of Milk and Dairy Producers of Aktobe region:
«Presented at the initiative of the Ministry of Trade Integration of the Republic of Kazakhstan public concept of «Sapaly Onim» I believe in the current environment is an extremely necessary tool. Within the framework of the public concept of «Sapaly Onim» begins work pool, which will monitor the quality of goods that get on the shelves of stores and supermarkets. This is one of the effective ways to build modern market relations, In this regard, I would like to thank the Ministry of Trade and Commerce of the Republic of Kazakhstan for the creation of the situation center and the work done».
Deputy General Director of «Zhas-Kanat 2006» LLP egg producers of Kostanay region Syzdykov Talgat Sardanovich:
«Sometimes on the shelves and in the markets we have unfortunately unlabeled eggs, of dubious quality, etc. Of course, it is desirable that the main goal of the public association is to identify poor quality goods, not safe goods with no labeling. We as egg producers have provided a hundred percent import substitution so we want the main purpose of this project «Sapaly Onim» was to identify poor-quality products, this in turn will raise the competition of domestic producers».
Tursun Jagparova Deputy Chairman of the «Republican Association of Consumers of Kazakhstan» expressed support for this project, and she also called on conscientious entrepreneurs, consumers and public institutions to loudly declare their rights to quality and safe products. This will be the key turning point of the passing year to build civilized market relations in the coming year.
In conclusion, the Chairman of the Committee on Consumer Protection Askar Tynysbekov summarized the conference and set tasks for further improvement of the roadmap of the social project «Sapaly Onim», set a number of tasks for the territorial departments of trade and consumer protection MTI RK to implement these measures that will contribute to the effectiveness of legal regulation in the consumer market, social stability and growth of social security of citizens.