
Today, on April 22, 2020, the first court session was held in the Tursksib district court in Almaty on the claim of the Committee for consumer protection against the airline JSC "Bek air"for the refund of passengers of canceled flights.
As of April 22, 2020, the Committee represents the interests of 560 Kazakhstani customers of JSC "Bek air", who purchased 1070 tickets worth more than 37 million tenge. Consumer complaints continue to be received by the Committee on a daily basis. Therefore, the Committee will Supplement the claim with incoming statements before the court's decision.
During the court session, a representative of JSC "Bek air" said that the airline has started the process of returning money to its customers. According to him, the airline has already returned about 300 million tenge. To get a refund, the consumer must contact the airline and submit documents confirming the purchase of the ticket.
The next court hearing is scheduled for may 13, 2020.