Issues of tightening measures in the field of consumer protection were discussed

Today, a regular meeting of the Interdepartmental Commission on Business Regulation was held under the chairmanship of Deputy Prime Minister - Minister of Finance of the Republic of Kazakhstan Yerulan Zhamaubayev. The discussions were attended by deputies of the Mazhilis of the Parliament, representatives of Financial Monitoring Agencies, Financial Market Regulation and Development, the Forum of Entrepreneurs of Kazakhstan, NCE «Atameken» and government agencies.

Currently, the Ministry of Trade and Integration has conducted an analysis of the regulatory impact in terms of tightening conditions that violate and infringe on the rights of buyers. Systemic problems in the field of consumer protection were noted. The public outcry caused in the information field of Kazakhstan, namely cases when entrepreneurs, when concluding a purchase and sale agreement, obliged consumers to buy additional goods already to be purchased. Fraudulent schemes for issuing loans and deception of consumers through the conclusion of contracts containing conditions that violate and infringe on the rights of consumers also caused a public outcry.

The Ministry of Trade and Integration also noted the ineffectiveness of administrative penalties in the form of a «warning».

According to the Agency for Regulation and Development of the Financial Market, over 2 years, about 1,000 complaints have been received from debtors about the actions of collection agencies, about 700 inspections have been carried out, including 25 inspections against large organizations. The Agency proposes to double the current size of the administrative fine for committing unfair actions.

During the meeting, the results of the analysis of the regulatory impact in the field of additional education for children were also announced.

The purpose of the introduction of the proposed regulation is the registration and formation of an electronic register of notifications, as a result of which organizations of additional education are required to send a notification to the authorized body about the beginning or termination of activities in the field of additional education for children.

More than 16 thousand organizations of additional education receive a state order, of which 14,652 are private. At the same time, the Ministry of Education does not have a unified register of organizations, for the formation of which it is planned to introduce notifications. 

Following the meeting, the Interdepartmental Commission Yerulan Zhamaubayev gave a number of instructions to the heads of state bodies.