Bakhyt Sultanov held a personal reception of citizens

Deputy Prime Minister - Minister of Trade and Integration of the Republic of Kazakhstan Bakhyt Sultanov held a personal reception of citizens.

In two hours B. Sultanov considered the appeals of five citizens. Residents of the cities of Nur-Sultan, Almaty and Taraz told about their problematic issues to the Deputy Prime Minister-Minister of Trade.

Citizens' requests related to the areas of consumer protection, the state of the technical regulation system and the provision of support for the opening of small businesses.

So, in particular, the participant of the meeting raised the issue of fulfillment by the seller of household goods of obligations to return goods of inadequate quality. Bakhyt Sultanov proposed to conduct an additional independent examination. And in case of confirmation of the malfunction of the goods, the Consumer Protection Committee was instructed to assist in the refund.

Another participant of the meeting also asked for protection of his rights as a consumer. The Kazakhstani asked for assistance in fulfilling the warranty periods for the supplied products from official distributors of cars of well-known brands. According to the applicant, after buying a new car, engine problems were identified. However, due to the fact that the warranty obligations were transferred to another distributor, it was not possible to ensure the fulfillment of the warranty. Bakhyt Sultanov instructed the Consumer Protection Committee to provide assistance on legal issues and, if necessary, to appear in court as a third party, ensuring the protection of consumer interests.

Also, during the reception, they addressed the issue of the system of technical regulation of the Republic of Kazakhstan. Sultanov instructed the Committee of Technical Regulation and Metrology to submit proposals for the creation of a methodological body at the interdepartmental and expert level, including the creation of an environment of experts in professional activities aimed at the development of the technical regulation system.

There was also a request for assistance in finding employment and providing a place and funds to open a store. Bakhyt Sultanov said that Kazakhstan is successfully implementing the program for the development of productive employment "Enbek", within which citizens are assisted in finding employment and, if necessary, advanced training or training in new professions. In addition, under the program, you can receive grants to open your own business and implement business ideas. The Deputy Prime Minister also said that any citizen can also receive support for the implementation of a business idea within the framework of the Bastau-Business program.

Bakhyt Sultanov gave detailed answers to all appeals. All the issues raised have been taken under the personal control of the Deputy Prime Minister. The responsible persons have been given the appropriate instructions.