Wildberries is working to eliminate technical errors

On March 14, technical problems were noted in the operation of the Wildberries online store. The company restored the main functionality on the same day, the company's IT specialists continue to work on eliminating errors: by March 17, their number had decreased by 40 times.

 

Wildberries warns that some sections may malfunction - in particular, current orders may not be displayed. All orders will be delivered to customers. In the event that the code for receiving the order is not displayed by the buyer in the application or on the website, then the goods can be received at the point of issue with the presentation of an identity document.

 

The company emphasizes that personal and financial information, including bank card data, has not been affected and is in safe storage.

 

The deadline for the return of goods of proper quality through pick-up points or courier service has been extended. In addition, the shelf life of goods at order pick-up points has been automatically increased.

 

To promptly track the status of bug fixes and receive feedback from Wildberries, a telegram channel for buyers has been created: t.me/wildberriesofficialcustomer