Recover funds for passengers of the Bek air airline

Since February 2020, the Committee for consumer protection of the Ministry of trade and integration of the Republic of Kazakhstan (hereinafter referred to as the Committee) has filed 4 claims in the Turksib district court of Almaty against Bek air.
The Committee's claims against the airline, presented in three lawsuits, were satisfied by the court. The rights of 1,525 people were restored in court, Bek air is subject to return 93.9 million tenge.

Currently, the fourth lawsuit is pending in the Turksib district court of Almaty, in which the Committee represents the interests of 153 people. The amount of the claim is 9.3 million tenge.

The court's decisions on the first two claims entered into legal force, and the Turksib district court of Almaty sent enforcement orders to the bailiffs.

Please note that in accordance with the requirements of the legislation, only bailiffs are authorized to execute court decisions.

In accordance with the Law of the Republic of Kazakhstan "on enforcement proceedings and the status of bailiffs", enforcement proceedings must be completed within no more than two months from the date of its initiation, with the exception of enforcement documents on periodic penalties, as well as in cases where legislative acts establish other deadlines for execution.

Therefore, consumers have the right to apply to bailiffs, who will take mandatory and timely measures to implement court decisions.

To obtain information about the bailiff to whom the writ of execution has been transferred, consumers should contact the Turksib district court of Almaty, as well as the Chamber of private bailiffs of Almaty.

Bek air filed an appeal against the court's decision on the third claim, in which the Committee's claims were fully satisfied. Accordingly, this case will be considered in the court of appeal of the city of Almaty.

We explain that the Committee, as an authorized state body, has fully worked to restore the violated consumer rights of citizens.

Moreover, the Committee sent letters to the competent state bodies - the Ministry of industry and infrastructure development, the Ministry of internal Affairs, the Ministry of justice, the Ministry of Finance and the Prosecutor General's office, requesting assistance in the process of collecting funds from the defendant within its powers.