Employees like the moral and psychological atmosphere at MIT
The ethics Commissioner of the Ministry of trade and integration of the Republic of Kazakhstan conducted an anonymous online survey to determine the level of moral and psychological climate in the team from October 8 to 12, 2020.
The survey was conducted among employees of the Central office of the Ministry, committees and territorial departments of the committees.
A total of 208 people or 55.6% of 374 employees of the Ministry's system completed the survey.
Of the 208 respondents, 90 employees (or 43.3%) - Executive staff of territorial departments, 51 (24.5%) - Executive staff of the Central office and committees, 14 – Department Directors and heads of departments (6.7% each), 12 – heads of territorial departments (5.8%), 11 Deputy Directors of departments and heads of departments of TD (5.3% each), 5 Deputy heads of TD (2.4%).
The anonymous survey covers issues of the moral and psychological climate, compliance with the norms of service ethics, promotion, incentives, overtime, interaction at work, as well as material and technical support for employees.
The final results showed that 84% of respondents (175 people) like the moral and psychological atmosphere in the team of the structural division in which they work, 12% (25 people) do not always like it, and 3.8% (8 people) do not like it.
Of the respondents, 93.3% indicated that their direct supervisor contributes to the creation of exclusively business relationships in the team (3.4% partially agreed and 3.4% did not agree with this).
Out of 208 respondents, 187 (90%) believe that the direct Manager is objective about them, 17 (8%) – not always, and 4 (2%) do not think so.
At the same time, 73.6% (153 people) believe that the load is distributed evenly (18.3% do not always, 8.2% do not); 75.5% (157 people) indicate that they are not required to perform tasks that go beyond their official duties (16.8% do not always, 7.7% indicated that they are required), 83.2% of employees trust their direct supervisor (12.5% do not always, 4.3% do not trust), 79.8% (166 people) can count on the help and support of their direct supervisor in difficult life situations (13% not always, 7.2% not).
93.3% and 92.8%, respectively, responded positively to questions about the politeness and correctness of colleagues and their willingness to help at work.
Only 84.1% of employees believe that their opinion is taken into account by the direct Manager, 14.4% believe that it is not always, and 1.4% are sure that their opinion is not taken into account.
Out of the total number of respondents, 185 (88.9%) believe that their well-founded comments to colleagues are perceived adequately, and 196 (94.2%) believe that there is no practice among colleagues of spreading false information about the personal life of other employees.
For the promotion block, the survey showed the following results:
- 80.3% (167 people) are sure that promotion in the structural division in which they work is based on the meritocracy principle, 9.6% (20 people) are not sure about this, and 10.1% (21 people) of respondents said that promotion on the meritocracy principle does not always occur;
- about promotion in the Ministry on the principle of meritocracy, 66.8% (139 people) answered in the affirmative, 11.5% (24 people) in the negative and 21.6% (45 people) said that this does not always happen.
93.3% (194 people) of respondents believe that it is customary for the Ministry to help adapt to new employees (3.4% do not always, 3.4% do not).
97.1% (202 people) answered negatively to the question about the facts of the assignment by the direct Manager of their personal Affairs (1.9% (4 people) - sometimes,
1% (2 people) – took place).
Only 46.2%
(96 people), 30.8% (64 people), and 23.1% (48 people) answered "Yes" to the question about the sufficiency of material and technical support to perform the assigned tasks in the service.
The survey showed the following questions about the ethics of employees of the Ministry:
- the question "have you been a witness to the violations of professional ethics on the part of Your colleagues?" answered negatively to 92.3% (192 people), positive and 7.7% (16 people);
- the question "have you been a witness to the violations of the norms of office ethics from the immediate supervisor?" answered negatively 96,2% (200 people), positive and 3.8% (8 people).
The surveys were Authorized on ethics produced a number of suggestions for improving moral and psychological climate in the team of the Ministry and observance of ethics.
The leadership of the Ministry has given appropriate instructions to the senior staff of structural divisions and departments.
The Minister of trade and integration also instructed the ethics Commissioner to conduct an anonymous survey on a quarterly basis.