Tax Reform and Digital Services: The Ministry of Finance is Strengthening Dialogue with Businesses and the Public

The Ministry of Finance of the Republic of Kazakhstan continues its systematic efforts to implement the new Tax Code and develop a digital administration ecosystem. As part of the “Responsive Government” initiative, Deputy Minister of Finance Yerzhan Birzhanov held a meeting with residents of the Akmola Region, where he explained key changes and answered taxpayers’ pressing questions.

The Ministry of Finance of the Republic of Kazakhstan is implementing a large-scale tax reform that will take effect in 2026. Its key objective is to establish a transparent, predictable, and service-oriented tax system that reduces the administrative burden on businesses and creates a level playing field for law-abiding market participants.

The reform involves a shift from a predominantly fiscal approach to a service-oriented model of administration. It is based on the digitization of processes, risk-based control, and the simplification of tax procedures.

Kazakhstan retains its status as the region’s investment hub: according to expert estimates, 68.6% of foreign investment in Central Asia ($151.3 billion) is concentrated in the country. The new tax policy is aimed at further enhancing the country’s investment appeal.

As part of the digitalization initiative announced by the Head of State, the State Revenue Committee is building a new information architecture. Key systems—ISNA, KEDEN, and Smart Data Finance—have already been implemented, covering the entire lifecycle of tax processes and providing more than 1,000 administrative operations and over 300 services for businesses.

Adaptation measures have been introduced to support entrepreneurs. In particular, the "Clean Sheet" program is being implemented, which provides for the write-off of penalties and fines when repaying the principal debt, as well as the simplification of liquidation procedures for certain categories of taxpayers.

Particular attention is paid to feedback. The Ministry of Finance is building a constant dialogue with the business community through working groups, interaction with NPP Atameken and a project office under the Government. In the regions, the action "People's Accountant" is being held, as well as active explanatory work through the call center and digital channels: since the beginning of the year, more than 134 thousand requests have been processed, about 150 answers to frequently asked questions have been prepared.

Within the framework of the meeting, issues of taxation of agriculture, simplification of tax reporting forms, write-off of penalties and fines within the framework of the "Clean Sheet" program, regarding the "National Fund for Children" program and other issues of taxpayers were considered.

The Ministry of Finance will continue the practice of open meetings with the population and business, ensuring transparency of reforms and prompt adjustment of procedures taking into account feedback.