The procedure for providing public services is established in the rules of public services.
The public services of the State Architecture and Construction Control Department of Mangistau region are provided free of charge and on a paid basis.
According to the register of public services approved by the order of the Ministry of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan No. 171/Н of March 19, 2024, 5 types of services are provided by the board:
According to the results of the internal control of the quality of public services, according to the report of the results of the III quarter of 2024:
The number of all provided services is 128, including:
The number of services rendered through the "Electronic Government" portal is 128.
In August and September 2024, the State Administration of Mangistau Oblast Licensing and Certification Department will provide representatives of individuals and legal entities with the procedure for licensing in the field of construction and certification of experts performing expert work and engineering services in the field of architecture, urban planning and construction activities. Explanation of services was carried out. The total number of covered persons is 7.
The number of public services whose deadlines were violated due to the fault of the state body is 0, there were no complaints.
The number of persons brought to disciplinary responsibility for violating the requirements of the standard of public services is 0.
The number of appropriate disciplinary actions was 0, including no warnings, reprimands and severe reprimands.
The number of state services provided in the III quarter of 2023 is 89, and the number of state services provided in the III quarter of 2024 is 128. In this regard, the number of state services has increased by 39 units (including construction and assembly works, design services, search services and expert certification).
Work will be continued in order to improve the quality of public services.