The procedure for providing public services is established in the rules of public services.
The public services of the State Architecture and Construction Control Department of Mangistau region are provided free of charge and on a paid basis.
According to the register of public services approved by the order of the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan No. 171/Н of March 19, 2024, 5 types of services are provided by the board:
According to the results of the internal control of the quality of public services, according to the report of the results of the first quarter of 2024:
The number of all provided services is 91, including:
The number of services rendered through the "Electronic Government" portal is 91.
In January and February 2024, the head of the state architectural and construction control department of Mangistau region, as well as employees of the licensing and certification department, explained the procedure for state services in the field of architecture, urban planning and construction activities to representatives of individuals and legal entities. The total number of covered persons is 7.
The number of public services whose deadlines were violated due to the fault of the state body is 0, there were no complaints.
The number of persons brought to disciplinary responsibility for violating the requirements of the standard of public services is 0.
The number of appropriate disciplinary actions was 0, including no warnings, reprimands and severe reprimands.
The number of public services provided in the first quarter of 2023 is 105, and the number of public services provided in the first quarter of 2024 is 91. Due to this, the number of public services has decreased by 14 units (including construction and assembly works, design services, search services and certification of experts). This is because the number of public services provided due to the indefinite use of licenses and certifications has decreased.
Work will be continued in order to improve the quality of public services.