Instructions for the "Make an online appointment" service

Instructions for the "Make an online appointment" service

 

The online Appointment service allows users to make an appointment for a certain time for a meeting via video conferencing, etc. with one of the heads of a state agency.

The general principle of the service is as follows:

1. The moderator of the service (the responsible employee of the state agency) sets the schedule for the reception of managers, i.e. indicates the list of available dates / times of the online reception for each manager.
2. Users submit an application for participation in the online reception by filling out a special form in which they select a supervisor and an available date / time.
3. The moderator processes incoming applications, confirming or rejecting them.

 

Application process (for the user)

The application process is very simple:

1. The user goes to the service page on the website (https://www.gov.kz/memleket/entities/mangystau-enbek?lang=ru );
2. Goes to the "Online Reception" tab;
3. After that, go to the tab below "Make an appointment" - "Schedule of reception of citizens" and go to the tab "Make an appointment";
4. Fills in the form fields with personal data;
5. Selects the supervisor and the available date or date/time bundle;
6. Clicks on the "Send" button, confirms the submission of the form;
7. Receives a notification about sending an application for consideration and assigning it a unique number.

 

 

Дата публикации

19 июля 2023