The results of the survey on egov mobile: Kazakhstanis want to learn how to use AI for work and daily life

The Ministry of Digital & Space Ministry summed up the results of the survey on the use of artificial intelligence(AI), which was held from March 3 to 9, 2025 in the eGov mobile application.

More than 53 thousand citizens of Kazakhstan from all over the country participated in the week-long survey, and the results showed that the population not only actively uses AI, but also strives to learn new technologies.

79% of respondents indicated a determination to master AI skills, recognizing it as a crucial tool for the future. At the same time, 65% already integrated artificial intelligence in their daily lives while the remaining 35% apply it in their professional activities.

Answering the question of whether AI will be able to replace some of the everyday tasks, 47% of participants noted that human control remains necessary. Another 29% expressed concern about possible job losses, while 22% are confident that technology will allow people to focus on more complex tasks. The survey also revealed the level of digital literacy among citizens. Only 22% of respondents are skilled in AI, 43% know about it but rarely use it, and 34% know practically nothing about this technology. 

Simultaneously, citizens aged 30 to 45 demonstrated the highest level of engagement in voting.”, making up 48% of the total number of participants. 

Vice Minister of Digital Development Innovations and Aerospace Industry of Kazakhstan Rostislav Konyashkin noted that the high public interest in AI opens up new opportunities for digital learning: 

“We see a huge demand from society for training in digital skills, and this is a great opportunity for development. The Ministry will  continue to work on creating accessible educational programs that will help Kazakhstanis master artificial intelligence technologies. The survey results will form the basis for new initiatives aimed at expanding access to digital solutions  that will make life more convenient and efficient.”

 

      Press Office of the MDAI